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Logo of Freightos: The Online Freight Marketplace

Freightos: The Online Freight Marketplace

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Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
6% increase in the last quarter
Financing
June 2018 - $118M

Ratings

G2
3.8/5
(5)
Glassdoor
4.1/5
(90)

Freightos: The Online Freight Marketplace description

Freightos is a digital platform designed to simplify international shipping. It lets businesses compare quotes from over 13,000 freight forwarders for air, ocean, and truck transport. This allows you to compare prices, delivery times, and manage all your shipments, regardless of the provider, on a single platform. This can save time on booking and managing shipments and potentially reduce shipping costs.


What companies are using Freightos: The Online Freight Marketplace?

Parker Baby Co. | Practical and Modern Baby Products | Parker Baby Co. is using Freightos: The Online Freight Marketplace
Parker Baby Co. | Practical and Modern Baby Products | Parker Baby Co.
Power WearHouse Inc is using Freightos: The Online Freight Marketplace
Power WearHouse Inc
ABB is using Freightos: The Online Freight Marketplace
ABB
Zapier is used by Parker Baby Co. | Practical and Modern Baby Products | Parker Baby Co., Power WearHouse Inc, ABB.

Who is Freightos: The Online Freight Marketplace best for

Freightos simplifies international shipping for businesses of all sizes. It allows comparing freight quotes, booking shipments, and managing all shipping activity on one platform. Users praise its ease of use and competitive rates. However, some have noted unexpected price increases and inconsistent communication with third-party couriers. Despite this, many appreciate the comprehensive tracking and customer support.

  • Ideal for businesses of all sizes involved in international shipping, from small startups to large enterprises.

  • Particularly well-suited for e-commerce and transportation/logistics companies managing complex shipping needs.


Freightos: The Online Freight Marketplace features

Supported

Compares air, ocean, and trucking freight quotes from 75+ providers.

Supported

Allows booking shipments with vetted providers.

Supported

Provides a central platform for managing all shipments, tracking progress, and accessing key documents.

Supported

Offers real-time visibility into shipment status and location.

Supported

Provides access to a network of over 75 vetted freight providers.

Supported

Includes freight rate calculator, transit time calculator, import duty estimator, carbon emissions calculator, and container shipping cost calculator.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.2

Customer Service

Neutral
+0.25

Ease of Use

Strongly positive
+0.83

Reliability and Performance

Rather positive
+0.45

Freightos: The Online Freight Marketplace reviews

We've summarised 70 Freightos: The Online Freight Marketplace reviews (Freightos: The Online Freight Marketplace TrustPilot reviews and Freightos: The Online Freight Marketplace G2 reviews) and summarised the main points below.

Pros of Freightos: The Online Freight Marketplace
  • User-friendly website and platform for easy shipment management.
  • Competitive shipping rates and multiple courier options.
  • Excellent customer support via live chat, email, and phone.
  • Provides helpful resources and guides for first-time importers.
  • Comprehensive tracking and updates throughout the shipping process.
Cons of Freightos: The Online Freight Marketplace
  • Unexpected price increases after booking, sometimes by thousands of dollars.
  • Inconsistent communication with third-party couriers can be difficult.
  • Platform fee not included in initial quote, adding a 3% surprise cost.
  • Lack of clear information on service areas on the main website.

Freightos: The Online Freight Marketplace pricing

The commentary is based on 6 reviews from Freightos: The Online Freight Marketplace G2 reviews and Freightos: The Online Freight Marketplace TrustPilot reviews.

Freightos offers competitive shipping quotes and a user-friendly platform for comparing freight options. While some users found the pricing transparent and affordable, others experienced unexpected costs and discrepancies between quoted and final prices, especially regarding customs fees. A platform fee also exists, adding to the overall cost.

Users sentiment

Neutral
+0.2

See the Freightos: The Online Freight Marketplace pricing page.


Freightos: The Online Freight Marketplace alternatives

  • Logo of WebCargo
    WebCargo
    Instantly compare and book air cargo, simplifying shipping.
    Read more
  • Logo of Haven
    Haven
    Startup accounting, taxes, and financial insights for growth.
    Read more
  • Logo of Kargo
    Kargo
    Premium mobile ads, reaching the right audience, simply.
    Read more
  • Logo of cargo.one
    cargo.one
    Book air cargo fast, compare rates, automate quotes.
    Read more
  • Logo of Descartes Forwarder Enterprise Suite
    Descartes Forwarder Enterprise Suite
    Streamlines freight forwarding: operations, accounting, and customer visibility.
    Read more
  • Logo of Quotiss
    Quotiss
    Streamlines freight sales: instant quotes, rate management, lead tracking.
    Read more

Freightos: The Online Freight Marketplace FAQ

  • What is Freightos: The Online Freight Marketplace and what does Freightos: The Online Freight Marketplace do?

    Freightos is an online freight marketplace simplifying international shipping. It allows businesses to compare freight quotes, book shipments, and manage all their freight operations on a single platform. This streamlines the shipping process, offering real-time tracking and access to a wide network of freight providers.

  • How does Freightos: The Online Freight Marketplace integrate with other tools?

    Freightos integrates with freight providers for real-time rate comparisons and booking. It also offers tools like shipment tracking, document management, and payment processing within its platform. Specific integrations with other software tools are not readily available.

  • What the main competitors of Freightos: The Online Freight Marketplace?

    Alternatives to Freightos include WebCargo and cargo.one, which offer instant air cargo rate comparisons and booking. Descartes Forwarder Enterprise Suite focuses on streamlining freight forwarding operations, while Quotiss helps manage freight sales and quotes. Haven and Kargo are not direct competitors, focusing on financial services and advertising, respectively.

  • Is Freightos: The Online Freight Marketplace legit?

    Yes, Freightos is a legitimate online freight marketplace. It offers a platform for comparing and booking freight shipments from various providers. User reviews highlight its ease of use and competitive rates, while some note occasional price increases and communication issues with couriers.

  • How much does Freightos: The Online Freight Marketplace cost?

    Freightos doesn't publicly list pricing for its online freight marketplace. Contact Freightos directly for a quote tailored to your specific freight needs. This personalized approach reflects the variable nature of freight costs.

  • Is Freightos: The Online Freight Marketplace customer service good?

    Customer reviews on Freightos are mixed. While many praise the platform's ease of use, competitive pricing, and helpful customer support, some have reported significant price increases after booking and inconsistent communication with third-party couriers. Others mention excellent communication and a smooth process.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.