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GlassHive description
GlassHive is a marketing and sales software designed specifically for IT service providers like MSPs, MSSPs, and VARs. It offers tools and automation to streamline marketing campaigns, manage sales activities, and gain visibility into team performance. Key features include email marketing, pre-built content libraries, activity tracking, and integrations with popular platforms like ConnectWise, Office 365, and Salesforce. GlassHive aims to simplify vendor-partner relationships and help IT businesses improve their sales and marketing outcomes.
Who is GlassHive best for
GlassHive is a sales and marketing platform built for IT service providers like MSPs, MSSPs, and VARs. Users praise its user-friendly interface, pre-built content library, and seamless ConnectWise integration. However, some have noted issues with lead prioritization and email formatting inconsistencies. If you're a growing IT company looking to streamline your sales and marketing, GlassHive might be a good fit.
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Best for small to medium-sized IT service providers.
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Ideal for software, IT, and telecommunications companies.
GlassHive features
Supported GlassHive allows creating and sending targeted email campaigns to nurture leads and engage customers. |
Supported GlassHive offers a centralized content library to store, organize, and manage sales and marketing materials. |
Supported GlassHive integrates with CRM and sales tools like Salesforce, HubSpot, ConnectWise, and Autotask. |
Supported GlassHive supports branded emails for engaging audiences through its email marketing campaigns. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
GlassHive reviews
We've summarised 105 GlassHive reviews (GlassHive TrustPilot reviews, GlassHive Capterra reviews and GlassHive G2 reviews) and summarised the main points below.
- User-friendly interface and easy navigation.
- Comprehensive pre-built content library for MSPs.
- Excellent customer support, responsive and helpful.
- Effective email marketing tools with campaign tracking and analytics.
- Seamless integration with ConnectWise for contact and opportunity management.
- Difficulty prioritizing leads and keeping them in view.
- Limited ability to customize templates, with restrictions on adding/removing features and rearranging elements.
- Email formatting inconsistencies between the created template and the final email received by recipients.
- Lack of a calling platform within the CRM.
- Lead scoring system inaccuracies, sometimes identifying spam-filtered contacts as ideal leads.
GlassHive pricing
The commentary is based on 12 reviews from GlassHive Capterra reviews and GlassHive TrustPilot reviews.
GlassHive is praised for its cost-effectiveness and affordability, especially for MSPs. Users find its pricing competitive and a great value compared to alternatives like HubSpot and Keap, offering unlimited features without gated pricing tiers. Many highlight its affordable access to essential CRM and email marketing tools.
Users sentiment
See the GlassHive pricing page.
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GlassHive has a free trial.
This plan includes all core features and functionalities of the GlassHive platform.
GlassHive alternatives
Dynamics 365 MarketingAutomate marketing, nurture leads, and personalize customer journeys.Read more
GlassHive FAQ
GlassHive is a sales and marketing platform for IT service providers (MSPs, MSSPs, VARs). It offers email marketing, a pre-built content library, and integrations with platforms like ConnectWise and Salesforce. GlassHive streamlines marketing campaigns, manages sales, and provides performance visibility.
What is GlassHive and what does GlassHive do?
GlassHive is a sales and marketing platform for IT service providers (MSPs, MSSPs, VARs). It offers email marketing, a pre-built content library, and integrations with platforms like ConnectWise and Salesforce. GlassHive streamlines marketing campaigns, manages sales, and provides performance visibility.
GlassHive integrates with popular CRM and sales tools like Salesforce, HubSpot, ConnectWise, and Autotask. This allows for streamlined data flow and enhanced sales and marketing alignment. It also offers integrations with Office 365, further extending its connectivity.
How does GlassHive integrate with other tools?
GlassHive integrates with popular CRM and sales tools like Salesforce, HubSpot, ConnectWise, and Autotask. This allows for streamlined data flow and enhanced sales and marketing alignment. It also offers integrations with Office 365, further extending its connectivity.
Alternatives to GlassHive include HubSpot Marketing Hub, ConnectWise PSA, PipelinePRO, and ActiveCampaign. These platforms offer similar sales and marketing automation features, catering to various business sizes and needs. Rewst focuses on automation for MSPs, while HubSpot Sales Hub offers sales-focused tools.
What the main competitors of GlassHive?
Alternatives to GlassHive include HubSpot Marketing Hub, ConnectWise PSA, PipelinePRO, and ActiveCampaign. These platforms offer similar sales and marketing automation features, catering to various business sizes and needs. Rewst focuses on automation for MSPs, while HubSpot Sales Hub offers sales-focused tools.
Yes, GlassHive is a legitimate software platform. It's specifically designed for IT service providers seeking to improve sales and marketing outcomes, offering tools like email marketing and pre-built content libraries. While it has some limitations with lead prioritization and template customization, many users praise its user-friendly interface and helpful customer support.
Is GlassHive legit?
Yes, GlassHive is a legitimate software platform. It's specifically designed for IT service providers seeking to improve sales and marketing outcomes, offering tools like email marketing and pre-built content libraries. While it has some limitations with lead prioritization and template customization, many users praise its user-friendly interface and helpful customer support.
GlassHive costs $100 for the first user and $49 for each additional user. This pricing provides access to all core features of this sales and marketing platform. A free trial is available.
How much does GlassHive cost?
GlassHive costs $100 for the first user and $49 for each additional user. This pricing provides access to all core features of this sales and marketing platform. A free trial is available.
GlassHive receives overwhelmingly positive feedback regarding their customer support. Users describe the team as "amazing," "responsive," "helpful," and readily available to provide real-time assistance, training videos, and personalized support. A few users mention initial slow response times, but this was attributed to company growth and appears to have been resolved.
Is GlassHive customer service good?
GlassHive receives overwhelmingly positive feedback regarding their customer support. Users describe the team as "amazing," "responsive," "helpful," and readily available to provide real-time assistance, training videos, and personalized support. A few users mention initial slow response times, but this was attributed to company growth and appears to have been resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.