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Great Question

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Last updated on

Company health

Employee growth
52% increase in the last year
Web traffic
37% decrease in the last quarter
Financing
March 2021 - $3M

Ratings

G2
4.6/5
(22)

Great Question description

Great Question is a software platform designed for user experience (UX) research in businesses. It provides tools to manage the entire research process, from recruiting participants and conducting interviews, surveys, and tests, to analyzing data and sharing findings. It integrates with popular business applications for streamlined workflows and boasts AI-powered features like transcription and analysis. Security and data governance are prioritized, making it suitable for businesses with strict compliance requirements. Great Question aims to simplify and centralize UX research, helping teams gather insights and make more informed decisions.


Who is Great Question best for

Great Question helps UX researchers, product managers, and research operations professionals streamline their workflow. Users praise its automated processes, easy participant recruitment, and excellent customer support. However, some have noted occasional bugs and limited integrations. Ideal for medium to large businesses, especially in software, IT, and telecommunications.

  • Best for medium to large businesses (100-1000+ employees).

  • Well-suited for software, IT, and telecommunications companies.


Great Question features

Supported

Great Question provides access to a panel of over 3 million potential participants for research studies.

Supported

Great Question allows researchers to easily recruit participants from their existing customer and user base.

Supported

Great Question's research calendar facilitates scheduling different interview formats, including 1:1, collective, and round-robin interviews.

Supported

Great Question automates the distribution of incentives to participants, simplifying the management of research compensation.

Supported

Integration with CRM systems allows for faster recruitment of participants, potentially reducing the process from 8 weeks to under 20 minutes.

Supported

Great Question offers a research repository that provides a comprehensive overview of all research activities, from initial insights to final reports, ensuring easy access and organization of research data.

Supported

Great Question simplifies the creation and implementation of consistent research standards across different projects, promoting quality and efficiency.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.67

Ease of Implementation

Strongly positive
+1

Great Question reviews

We've summarised 22 Great Question reviews (Great Question G2 reviews) and summarised the main points below.

Pros of Great Question
  • Streamlined and automated user research process, saving significant time.
  • Easy participant recruitment, scheduling, and incentive management.
  • Excellent customer support, responsive and helpful.
  • User-friendly interface, intuitive and easy to learn.
  • Centralized platform for all research activities, improving efficiency.
Cons of Great Question
  • Occasional bugs and performance issues reported.
  • Limited integrations with some tools like Miro and third-party panels.
  • UI inconsistencies and occasional need for page refresh.
  • Workflow can be bitty, requiring multiple studies for a single project.
  • Some desired features like card sorting are not yet available.

Great Question pricing

The commentary is based on 9 reviews from Great Question G2 reviews.

Great Question offers a free version with most features available. Reviewers generally find Great Question’s pricing to be affordable and cost-effective, especially for smaller teams and solo researchers. While some suggest more flexible pricing tiers, most feel the value justifies the cost. One reviewer even stated they'd happily pay more.

Users sentiment

Neutral
+0

Great Question alternatives

  • Logo of UXtweak
    UXtweak
    User testing tools for websites and apps, providing actionable insights.
    Read more
  • Logo of Fullstory
    Fullstory
    Replay user sessions to understand and improve digital experiences.
    Read more
  • Logo of UserBit
    UserBit
    UX research platform for organizing, analyzing, and sharing insights.
    Read more
  • Logo of Crazy Egg
    Crazy Egg
    See where users click, scroll, and what makes them leave.
    Read more
  • Logo of Condens
    Condens
    Centralize, analyze, and share user research. Discover insights easily.
    Read more
  • Logo of Notably
    Notably
    User research platform. Automates analysis. Share insights easily.
    Read more

Great Question FAQ

  • What is Great Question and what does Great Question do?

    Great Question is a UX research platform that streamlines the entire research process from recruiting participants and conducting various research methods to analyzing data and sharing findings. It offers AI-powered features, integrations with business apps, and robust security, simplifying UX research and empowering teams to make data-driven decisions.

  • How does Great Question integrate with other tools?

    Great Question integrates with CRM systems to accelerate participant recruitment. It also offers a centralized research repository to streamline workflows and improve access to research data and insights. However, users note limited integrations with some third-party tools.

  • What the main competitors of Great Question?

    Top alternatives to Great Question include UXtweak, UserBit, Condens, and Notably. These platforms offer similar functionalities for user research, participant recruitment, and insights gathering. Consider exploring these competitors if you're looking for alternative UX research solutions.

  • Is Great Question legit?

    Yes, Great Question is a legitimate UX research platform. It's known for its streamlined research process and easy participant recruitment. While some users have reported occasional bugs, positive reviews highlight its user-friendly interface and excellent customer support. It appears safe and suitable for UX research, offering efficient tools and a centralized platform.

  • How much does Great Question cost?

    I couldn't find pricing details for Great Question. For the most current pricing information, it's best to check their official website or contact their sales team.

  • Is Great Question customer service good?

    Great Question's customer support is highly praised in reviews. Users describe the support team as "top-notch," "phenomenal," and "super quick to respond." They appreciate the team's responsiveness, helpfulness, and willingness to address questions and issues promptly.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.