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Logo of Hearsay, A Yext Company

Hearsay, A Yext Company

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
3% increase in the last quarter
Financing
February 2015 - $118M

Ratings

G2
4.4/5
(81)
Glassdoor
4.0/5
(829)

Hearsay, A Yext Company description

Hearsay, A Yext Company, helps financial service companies engage with clients through digital channels in a compliant way. The platform offers tools for managing social media, text, voice, and websites, while ensuring adherence to industry regulations like FINRA and SEC. This allows advisors to connect with clients through personalized messaging and build stronger relationships, all while reducing risk for their firms.


Who is Hearsay, A Yext Company best for

Hearsay Social, a Yext company, empowers financial advisors to connect with clients through digital channels like social media, text, and voice while adhering to industry regulations. Users praise the platform's ease of use, pre-approved content library, and excellent customer support. However, some have noted limitations with LinkedIn posting and the mobile app. A great option for firms seeking compliant digital client engagement.

  • Best fit for medium to large financial service enterprises (101+ employees).

  • Specifically designed for the financial services industry to ensure compliance.


Hearsay, A Yext Company reviews

We've summarised 81 Hearsay, A Yext Company reviews (Hearsay, A Yext Company G2 reviews) and summarised the main points below.

Pros of Hearsay, A Yext Company
  • Excellent customer support
  • Easy to use and schedule posts
  • Helpful pre-approved content library
  • Effective for compliance and social media oversight
  • Sales team social media management and content library
Cons of Hearsay, A Yext Company
  • Limited LinkedIn post formats due to API limitations
  • Inability to tag or mention as an admin
  • Glitches and a need for UX/UI improvements
  • Difficulty editing scheduled posts
  • Mobile app needs improvement

Hearsay, A Yext Company pricing

See the Hearsay, A Yext Company pricing page.


Hearsay, A Yext Company alternatives

  • Logo of Birdeye
    Birdeye
    Manage reviews, listings, and customer communication, all in one.
    Read more
  • Logo of Hearsay
    Hearsay
    Empowers compliant client engagement for financial advisors.
    Read more
  • Logo of Global Relay
    Global Relay
    Securely archive and manage business communications for compliance.
    Read more
  • Logo of Shield
    Shield
    Capture, archive, and analyze employee communications for compliance.
    Read more
  • Logo of AdvisorEngine
    AdvisorEngine
    Client management and financial planning tools for advisors.
    Read more
  • Logo of Symphony
    Symphony
    Secure team chat and workflows built for financial services.
    Read more

Hearsay, A Yext Company FAQ

  • What is Hearsay, A Yext Company and what does Hearsay, A Yext Company do?

    Hearsay, A Yext Company, is a platform designed for financial services companies to connect with clients digitally while staying compliant. It provides tools to manage social media, text, voice, and web interactions, adhering to regulations like FINRA and SEC. This enables personalized client engagement and stronger relationships.

  • How does Hearsay, A Yext Company integrate with other tools?

    Hearsay integrates with a range of tools, primarily focusing on compliance and social media management platforms. While specific integrations aren't listed, its focus on financial services suggests compatibility with CRM systems, archiving tools, and other advisor-focused software.

  • What the main competitors of Hearsay, A Yext Company?

    Top alternatives to Hearsay include Birdeye, AdvisorEngine, Global Relay, Shield, and Symphony. These platforms offer similar functionalities, such as communication management, compliance tools, and client engagement features, catering to financial services companies.

  • Is Hearsay, A Yext Company legit?

    Yes, Hearsay, A Yext Company, is a legitimate platform used by financial service companies for compliant digital client engagement. With generally positive reviews, users highlight the platform's ease of use and robust compliance features. However, some users mention areas for improvement in the app and certain functionalities.

  • How much does Hearsay, A Yext Company cost?

    I cannot find pricing details for Hearsay, A Yext Company. Contact Hearsay, A Yext Company directly to discuss pricing and determine if the product is worth the investment for your needs.

  • Is Hearsay, A Yext Company customer service good?

    Hearsay customers consistently praise the readily available and responsive customer support team. Users highlight the helpfulness of their account managers and the timely responses to inquiries. While some minor technical issues and limitations exist, the overall sentiment towards Hearsay's customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.