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Heyophone description
Heyophone is a digital phone line service designed for small businesses in India. It allows businesses to use a single phone number for multiple staff members and offers features like call distribution, call recording, and WhatsApp integration. The app also provides analytics and tracking for calls, helping businesses monitor staff performance. Heyophone aims to simplify business communication and offers different plans based on the number of users and desired features.
Who is Heyophone best for
Heyophone is a virtual phone system designed for small businesses in India. It offers features like call distribution, recording, and WhatsApp integration. Users praise its ease of team management and comprehensive call analytics. However, some have reported issues with customer support and pricing. Heyophone simplifies business communication with a single phone number for multiple staff, boosting efficiency.
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Ideal for small businesses (1-100 employees), offering a good fit for medium-sized businesses (101-1000 employees).
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Designed for businesses across all industries in India, particularly those seeking streamlined communication and analytics.
Heyophone features
Supported Heyophone provides a virtual phone number, eliminating the need for a physical SIM card. |
Supported Heyophone offers an auto-attendant feature to route calls efficiently. |
Supported Heyophone's IVR system automates call handling with customizable menus. |
Supported Heyophone allows businesses to record calls for various purposes. |
Supported Heyophone provides call analytics and tracking to monitor performance. |
Supported Heyophone integrates with WhatsApp for customer communication. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Heyophone pricing
The commentary is based on 4 reviews from Heyophone G2 reviews.
Heyophone offers affordable business call management solutions starting at ₹199/month. While some users consider the pricing a bit high compared to other options, many find the features, including virtual numbers and call recording, valuable. Others suggest improvements to pricing and UI could enhance the value proposition.
Users sentiment
See the Heyophone pricing page.
This plan includes a virtual business card, unlimited minutes, call recording, a WhatsApp business number, call forwarding, call distribution, and more. It allows for 2 agents (1 admin & 1 staff).
This plan includes all the features of the Lite plan and adds IVR functionality. It allows for 5 agents (1 admin & 4 staff).
Heyophone alternatives
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Heyophone FAQ
Heyophone is a virtual phone system for small businesses in India. It offers a single number for multiple staff, call distribution, recording, and WhatsApp integration. Heyophone provides analytics and tracking to monitor staff performance and improve customer communication.
What is Heyophone and what does Heyophone do?
Heyophone is a virtual phone system for small businesses in India. It offers a single number for multiple staff, call distribution, recording, and WhatsApp integration. Heyophone provides analytics and tracking to monitor staff performance and improve customer communication.
Heyophone integrates with WhatsApp for customer communication and offers IVR integration for automated call handling. It also provides call recording, analytics, and tracking features to monitor performance. More integrations may be available.
How does Heyophone integrate with other tools?
Heyophone integrates with WhatsApp for customer communication and offers IVR integration for automated call handling. It also provides call recording, analytics, and tracking features to monitor performance. More integrations may be available.
Top alternatives to Heyophone include MyOperator, a cloud-based phone system for sales and tracking, and OpenPhone, a modern business phone system for calls and texts. Other competitors offer similar features like call recording and virtual numbers, catering to small businesses' communication needs.
What the main competitors of Heyophone?
Top alternatives to Heyophone include MyOperator, a cloud-based phone system for sales and tracking, and OpenPhone, a modern business phone system for calls and texts. Other competitors offer similar features like call recording and virtual numbers, catering to small businesses' communication needs.
Heyophone appears to be a legitimate service based on user reviews and features. It offers useful tools like call recording and WhatsApp integration. However, potential users should be aware of some negative feedback regarding customer support and pricing.
Is Heyophone legit?
Heyophone appears to be a legitimate service based on user reviews and features. It offers useful tools like call recording and WhatsApp integration. However, potential users should be aware of some negative feedback regarding customer support and pricing.
Heyophone offers two paid plans. The Lite plan costs ₹199/month, suitable for small businesses needing basic features. The Pro plan costs ₹499/month, offering additional features like IVR and supporting more agents, making it worthwhile for growing businesses. No free trial or free plan is available.
How much does Heyophone cost?
Heyophone offers two paid plans. The Lite plan costs ₹199/month, suitable for small businesses needing basic features. The Pro plan costs ₹499/month, offering additional features like IVR and supporting more agents, making it worthwhile for growing businesses. No free trial or free plan is available.
Heyophone's customer service receives mixed reviews. While some users appreciate the helpful and professional service, others express frustration with unhelpful support, slow response times, and unreasonable requests for documentation.
Is Heyophone customer service good?
Heyophone's customer service receives mixed reviews. While some users appreciate the helpful and professional service, others express frustration with unhelpful support, slow response times, and unreasonable requests for documentation.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.