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Kentico

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
10% decrease in the last quarter

Ratings

G2
4.4/5
(329)
Capterra
4.3/5
(48)
Glassdoor
4.7/5
(50)

Kentico description

Kentico is a digital experience platform (DXP) designed to help mid-size to large companies create and manage their websites and online content. It offers tools for content management, digital marketing, and e-commerce, all within a single platform. Kentico aims to make website management efficient and provides the flexibility to handle complex digital needs. Their hybrid headless approach allows for both pre-built templates and custom development, catering to technical and non-technical users. Kentico prides itself on providing a strong support system and resources for its users.


Who is Kentico best for

Kentico is a robust digital experience platform (DXP) ideal for mid-size to large companies needing a customizable .NET based CMS. Users praise its intuitive interface and robust features, while some note the cost and occasional slowness. It's particularly well-suited for e-commerce and marketing automation.

  • Best for medium to large businesses (101+ employees) seeking a robust .NET CMS.

  • Excellent fit for industries like E-commerce and Marketing & Advertising.


Kentico features

Supported

Kentico allows managing content for various channels from its platform.

Supported

Kentico offers various digital marketing tools within the platform.

Supported

Kentico provides features to support e-commerce operations.

Supported

Kentico supports both template-based and custom development approaches.

Supported

Kentico offers APIs for integrations with external technologies.

Supported

Kentico provides tools for content creation without extensive coding.

Supported

Kentico is built as a cloud-native solution for enhanced security and scaling.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Rather positive
+0.5

Ease of Use

Rather positive
+0.64

Reliability and Performance

Neutral
+0.27

Ease of Implementation

Neutral
+0.2

Scalability

Rather positive
+0.5

Kentico reviews

We've summarised 378 Kentico reviews (Kentico Software Advice reviews, Kentico GetApp reviews, Kentico TrustPilot reviews, Kentico Capterra reviews and Kentico G2 reviews) and summarised the main points below.

Pros of Kentico
  • Intuitive and user-friendly interface for content editors.
  • Highly customizable platform, allowing for complex features.
  • Robust and mature product with frequent updates.
  • Strong security features suitable for enterprise use.
  • Excellent documentation and online resources available.
Cons of Kentico
  • High subscription costs and annual price increases are a common complaint.
  • Limited out-of-the-box widgets require custom development.
  • The admin interface can be slow, especially with large amounts of content.
  • Technical support, while available, has mixed reviews regarding effectiveness.
  • Staging process can be confusing, leading to errors when syncing content.

Kentico pricing

The commentary is based on 42 reviews from Kentico Capterra reviews and Kentico G2 reviews.

Kentico Xperience offers flexible licensing based on channels (web, email, headless) and two tiers: Standard for single-channel web projects and Advanced for multi-channel strategies with enhanced digital marketing features. SaaS options are available with Kentico-managed cloud or private cloud hosting. Microchannels are available for smaller projects with content volume limitations. Pricing is not listed on the website, but it's mentioned to be fixed and predictable, based on pre-defined cloud levels and chosen channels.

Users sentiment

Rather negative
-0.6

See the Kentico pricing page.


Kentico alternatives

  • Logo of Contentful
    Contentful
    Headless CMS for flexible content, across any platform.
    Read more
  • Logo of Magnolia
    Magnolia
    Flexible platform connecting content, commerce, and more.
    Read more
  • Logo of Agility CMS
    Agility CMS
    Headless CMS: flexible for devs, easy for marketers.
    Read more
  • Logo of Storyblok
    Storyblok
    Headless CMS for flexible, omnichannel content management.
    Read more
  • Logo of Expresia
    Expresia
    Unified digital experience platform: content, commerce, and AI personalization.
    Read more
  • Logo of Bloomreach
    Bloomreach
    Personalizes websites and boosts conversions with AI.
    Read more

Kentico FAQ

  • What is Kentico and what does Kentico do?

    Kentico is a digital experience platform (DXP) empowering businesses to build and manage websites and online content. It offers robust features for content management, digital marketing, and e-commerce within a single platform. Kentico's hybrid headless architecture caters to both technical and non-technical users, providing flexibility and customization options.

  • How does Kentico integrate with other tools?

    Kentico integrates with other tools through its API access, enabling connections with various external technologies. It supports a hybrid headless architecture allowing flexibility for custom integrations. This approach facilitates connections with marketing automation, CRM, and e-commerce platforms.

  • What the main competitors of Kentico?

    Top Kentico competitors include Contentful, Magnolia, Storyblok, and Bloomreach. These alternatives offer similar content management and digital experience capabilities, often with a headless or hybrid approach. Expresia and Acquia DXP are also strong competitors for businesses seeking robust digital experience platforms.

  • Is Kentico legit?

    Yes, Kentico is a legitimate and safe digital experience platform. It's a robust, mature product used by many businesses for content management and digital marketing, with generally positive user reviews praising its intuitive interface and customizability. However, potential users should be aware of the high subscription costs.

  • How much does Kentico cost?

    Kentico Xperience offers flexible pricing based on your needs. SaaS plans start at $2050/month and private cloud options from $1050/month. For large organizations, the Enterprise plan is $23700/year. A free trial is available. Is Kentico worth it? Explore its features and pricing to decide.

  • Is Kentico customer service good?

    Kentico generally receives positive feedback for their customer support. Users highlight the helpfulness and expertise of the support team, as well as the extensive documentation and online resources. However, some have experienced challenges finding timely and effective solutions through technical support channels.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.