LiveCaller

LiveCaller is a cloud-based communication platform that consolidates voice calls, live chat, messaging apps, and callbacks into a single dashboard. It enables businesses to engage website visitors in real-time, improving customer support and offering valuable analytics for performance tracking.

LiveCaller integrates with various platforms through its API and webhooks, facilitating connections with CRM systems, helpdesk software, and other business tools. This enhances workflow efficiency by centralizing customer interactions and data.

LiveCaller competes with other customer communication platforms like JivoChat, Front, and Chat Breezes. It also faces competition from broader customer service platforms such as Salesforce Service Cloud and all-in-one IT management software like Atera. Confluence, while focused on team collaboration, also offers overlapping features.

Yes, LiveCaller is a legitimate customer communication platform. It integrates various channels, offering a user-friendly interface and helpful customer support. While some users report occasional call drops and limited advanced features, it is generally considered safe and effective for businesses seeking improved online engagement.

I couldn't find pricing details for LiveCaller. For the most current pricing information, it's best to check their website directly. This will ensure you have the latest details on product pricing, whether it's worth it, and any available plans.

LiveCaller's customer service is generally praised in reviews. Users highlight the responsive and helpful support team, contributing to a positive customer experience. Some users even offered to promote the service due to their satisfaction with the support.