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Steam-connect description
Steam-connect is a customer contact platform designed to manage communication across multiple channels. It integrates inbound and outbound telephony, email, chat, SMS, social media (including Twitter and Facebook), and other platforms. Steam-connect aims to provide a comprehensive overview of customer interactions, centralizing all communication channels into a single solution. This allows businesses to track customer history and maintain consistent service regardless of the communication method.
Who is Steam-connect best for
Steam-connect is a customer contact platform ideal for small to medium businesses. It centralizes communication across multiple channels, including phone, email, chat, SMS, and social media, into a single platform. This allows for a comprehensive view of customer interactions and consistent service. Steam-connect helps growing businesses enhance customer service and streamline workflows.
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Best for small to medium businesses (1-100 employees), especially in e-commerce and marketing.
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Ideal for e-commerce and marketing businesses needing streamlined customer interactions.
Steam-connect features
Supported Steam-connect centralizes communication by integrating various channels like phone, email, and chat into one platform. |
Supported Steam-connect supports multi-channel communication, including email management. |
Supported Steam-connect supports multi-channel communication, including phone calls, WhatsApp, and SMS. |
Steam-connect pricing
The commentary is based on 1 reviews from Steam-connect Capterra reviews.
Steam-connect offers a pay-as-you-go model where users pay per used seat per day. All features are included, and future updates are free. The company emphasizes low setup costs and quick implementation.
See the Steam-connect pricing page.
Steam-connect alternatives
Verint MessagingSeamless messaging across channels. Automate, analyze, and improve engagement.Read more
EngageOne CommunicatePersonalized, compliant customer communications across all channels.Read more
Steam-connect FAQ
Steam-connect is a customer contact platform that centralizes communication across multiple channels, including phone, email, chat, SMS, and social media. It provides a unified view of customer interactions, enabling businesses to track history and maintain consistent service. It's ideal for small to medium businesses seeking an affordable, comprehensive solution.
What is Steam-connect and what does Steam-connect do?
Steam-connect is a customer contact platform that centralizes communication across multiple channels, including phone, email, chat, SMS, and social media. It provides a unified view of customer interactions, enabling businesses to track history and maintain consistent service. It's ideal for small to medium businesses seeking an affordable, comprehensive solution.
Steam-connect integrates inbound and outbound telephony, email, chat, SMS, and social media platforms like Twitter and Facebook into a single platform. This centralized approach provides a comprehensive view of customer interactions across multiple channels.
How does Steam-connect integrate with other tools?
Steam-connect integrates inbound and outbound telephony, email, chat, SMS, and social media platforms like Twitter and Facebook into a single platform. This centralized approach provides a comprehensive view of customer interactions across multiple channels.
Top alternatives to Steam-connect include Omnilinx, Softphone.Pro, Webex Calling, and Webex Contact Center. These competitors offer similar features such as multi-channel communication management, centralized platforms, and integrations with other business tools.
What the main competitors of Steam-connect?
Top alternatives to Steam-connect include Omnilinx, Softphone.Pro, Webex Calling, and Webex Contact Center. These competitors offer similar features such as multi-channel communication management, centralized platforms, and integrations with other business tools.
Steam-connect's legitimacy is uncertain due to limited information. While it integrates various communication channels, user reviews and security information are lacking. Consider exploring alternatives like Omnilinx or Softphone.Pro for more established options.
Is Steam-connect legit?
Steam-connect's legitimacy is uncertain due to limited information. While it integrates various communication channels, user reviews and security information are lacking. Consider exploring alternatives like Omnilinx or Softphone.Pro for more established options.
I couldn't find any pricing details for Steam-connect. Therefore, I cannot determine if the product is worth the investment. Contact Steam-connect directly for product pricing information.
How much does Steam-connect cost?
I couldn't find any pricing details for Steam-connect. Therefore, I cannot determine if the product is worth the investment. Contact Steam-connect directly for product pricing information.
Based on reviews, Steam-connect's customer service is helpful and friendly, especially during installation. The representatives' helpfulness is praised, making even the occasionally overwhelming number of options manageable.
Is Steam-connect customer service good?
Based on reviews, Steam-connect's customer service is helpful and friendly, especially during installation. The representatives' helpfulness is praised, making even the occasionally overwhelming number of options manageable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.