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Mailtrap

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
35% decrease in the last quarter

Ratings

G2
4.8/5
(57)
Capterra
4.9/5
(33)

Mailtrap description

Mailtrap is a tool primarily used by developers to test emails during software development. It acts as a virtual inbox, catching test emails to check their formatting, spam score, and how they display in different email clients, without sending actual emails to real people. Beyond testing, Mailtrap also offers email sending capabilities for production environments. It provides analytics to track email performance and helps ensure emails reach recipients' inboxes. This combination makes Mailtrap a useful tool for companies of all sizes, but especially those with in-house development teams.


Who is Mailtrap best for

Mailtrap is a great tool, especially if your company has an in-house development team that needs to test emails during the software development process. We've noticed that users appreciate the multiple inboxes for different projects, comprehensive email logs, and thorough documentation. It’s a robust testing tool with useful integration options, detailed analytics, and high deliverability rates.

  • Great for companies of any size, but we find Mailtrap is most effective for small to medium-sized businesses.

  • In our experience, Mailtrap is a particularly well-suited solution for companies in the Software, IT, and Telecommunications industries.


Mailtrap features

Supported

Capture SMTP Traffic: Mailtrap Email Sandbox allows users to capture SMTP traffic from staging and dev environments, enabling safe email testing.

Supported

Automate Test Flows: Mailtrap Email Sandbox provides flexible API to automate test flows and scenarios.

Supported

Analyze Email Content: Mailtrap Email Sandbox analyzes email content for spam score and validates HTML/CSS, ensuring deliverability and proper rendering.

Supported

Configure Testing Environment: Mailtrap Email Sandbox allows users to configure a testing environment in 5 minutes with an individual testing environment.

Supported

Organize Testing Data: Mailtrap Email Sandbox helps keep all testing data organized in one place by creating individual inboxes for different environments or review servers and group them into relevant projects.

Supported

Integrate with Testing API: Mailtrap Email Sandbox provides quick integration with Testing API and allows to configure automated testing with unlimited API calls.

Supported

Analyze Email Source: Mailtrap Email Sandbox allows users to dig into both the content and source of emails, check spam scores, validate headers, and analyze the HTML support across email clients.


Mailtrap reviews

We've summarised 90 Mailtrap reviews (Mailtrap Capterra reviews and Mailtrap G2 reviews) and summarised the main points below.

Pros of Mailtrap
  • Multiple inboxes for different projects streamline testing.
  • Comprehensive email logs for analysis and campaign optimization.
  • Thorough, well-structured, and easy-to-follow documentation.
  • Official SDKs and sample codes simplify API integration.
  • User-friendly interface, even for non-technical users.
  • Helpful and responsive customer support.
  • Combined testing and sending features in one platform.
  • Robust testing tool with multiple features beyond capturing emails.
  • Dev-oriented with useful integration options.
  • Detailed analytics and reporting for email performance.
  • Effective alert system for email issues.
  • High deliverability rates.
  • User management features facilitate team collaboration.
  • Scalable email services for growing projects.
  • HTML/CSS checks ensure proper rendering across email clients.
Cons of Mailtrap
  • Limited marketing campaign features.
  • API documentation can be complex and frequently updated.
  • Free plan limitations, especially storage capacity.
  • Limited integrations with other platforms.
  • Domain verification process can be slow.
  • Pricing can be high, especially for testing purposes.
  • Lack of email builder for transactional emails.
  • Absence of dark mode in the dashboard.
  • Mobile view of the dashboard could be improved.
  • Native plugins for platforms like WordPress are lacking.
  • Limited bulk email sending capabilities.
  • Lower-tier plans lack access to inbox email address.
  • Filter feature to easily find specific emails in logs could be improved.
  • Search function in email logs could be more efficient.

Mailtrap pricing

The commentary is based on 15 reviews from Mailtrap Capterra reviews and Mailtrap G2 reviews.

We find that Mailtrap's pricing is generally well-received, especially considering its testing and sending capabilities. Some users feel the price is a bit high, particularly for testing only, while others appreciate the consolidated platform's cost-effectiveness. A free trial for higher tiers is a desired feature.

See the Mailtrap pricing page.


Mailtrap alternatives

  • Logo of Mailchimp Transactional Email (formerly Mandrill)
    Mailchimp Transactional Email (formerly Mandrill)
    Reliable automated emails for confirmations, password resets, and more.
    Read more
  • Logo of Twilio SendGrid Email API
    Twilio SendGrid Email API
    Reliable email delivery, detailed tracking, and simple integration.
    Read more
  • Logo of Mailgun
    Mailgun
    API sends transactional emails reliably, tracks delivery and performance.
    Read more
  • Logo of BigMailer.io
    BigMailer.io
    Email marketing platform for agencies managing multiple clients.
    Read more
  • Logo of Mailosaur
    Mailosaur
    Test emails and SMS in your app with virtual addresses.
    Read more
  • Logo of neuMails
    neuMails
    Effortless email marketing for better deliverability and engagement.
    Read more

Mailtrap FAQ

  • What is Mailtrap and what does Mailtrap do?

    We find Mailtrap to be a handy email testing platform for developers. It simulates an inbox to catch and inspect test emails, checking formatting and spam scores without sending to real users. It also offers production email sending with analytics.

  • How does Mailtrap integrate with other tools?

    We find that Mailtrap integrates with other tools primarily through its API. This allows for automated testing and integration with other development tools. However, direct integrations with other platforms are limited.

  • What the main competitors of Mailtrap?

    We find that Mailtrap's main competitors are GlockApps, Litmus, Mailosaur, Inbox Monster, MailerCheck, and Warmy. These alternatives offer similar email testing, deliverability, and analysis features.

  • Is Mailtrap legit?

    We find Mailtrap to be a safe and legitimate tool. It's widely used by developers for testing emails without sending them to real users, which helps protect your sender reputation. The positive ratings on G2 and Capterra further confirm its legitimacy.

  • How much does Mailtrap cost?

    I can't find pricing details for Mailtrap. For the most current information, the best approach is to visit their official website.

  • Is Mailtrap customer service good?

    We find that Mailtrap's customer service is highly regarded by users. Many reviews praise the support team's responsiveness and helpfulness in resolving issues quickly and efficiently, even during initial setup or complex configurations. This positive feedback suggests a strong commitment to customer satisfaction.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.