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OpenTable for Restaurants description
OpenTable for Restaurants is a software solution designed to help restaurants improve operations and boost revenue. It offers tools for managing reservations, tables, guest data, and marketing campaigns. With a vast network connecting millions of diners and thousands of restaurants globally, OpenTable helps businesses fill seats, streamline service, and foster customer relationships.
Who is OpenTable for Restaurants best for
OpenTable for Restaurants helps manage reservations, tables, and guest data, boosting revenue and streamlining operations. Users praise the user-friendly interface and large customer network but note the high cost and occasional difficulty with integrations. Best for restaurants looking to expand their reach and improve operational efficiency.
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Ideal for restaurants of all sizes, from small businesses to large enterprises.
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Specifically designed for the hospitality and tourism industry.
OpenTable for Restaurants reviews
We've summarised 231 OpenTable for Restaurants reviews (OpenTable for Restaurants G2 reviews) and summarised the main points below.
- User-friendly interface for reservations and table management.
- Large network of users provides significant exposure to new customers.
- Robust reporting and analytics tools provide valuable business insights.
- Excellent and responsive customer support.
- Effective marketing tools to boost reservations during slow periods.
- High cost per cover, impacting profitability for some restaurants.
- Managing ticketed events and experiences can be complex and confusing.
- Backend interface can be unintuitive and difficult to navigate for certain tasks.
- Limited customization for email alerts and booking confirmations.
- Integration with some POS systems can be problematic.
OpenTable for Restaurants pricing
The commentary is based on 77 reviews from OpenTable for Restaurants G2 reviews.
OpenTable's pricing structure is a common concern. While many appreciate its features and marketing reach, the per-cover fees, especially for network and boosted reservations, are often considered expensive for smaller restaurants or during slower periods. Some find the cost worthwhile, while others seek more affordable alternatives.
Users sentiment
OpenTable for Restaurants alternatives
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OpenTable for Restaurants FAQ
OpenTable for Restaurants is a restaurant management software that streamlines operations and increases revenue. It provides tools for reservations, table management, guest data management, and marketing. Connecting millions of diners with thousands of restaurants, OpenTable helps fill tables and build customer loyalty.
What is OpenTable for Restaurants and what does OpenTable for Restaurants do?
OpenTable for Restaurants is a restaurant management software that streamlines operations and increases revenue. It provides tools for reservations, table management, guest data management, and marketing. Connecting millions of diners with thousands of restaurants, OpenTable helps fill tables and build customer loyalty.
OpenTable for Restaurants integrates with various POS systems, marketing platforms, and other restaurant management tools. However, some users report challenges with specific POS integrations. For a comprehensive list of integrations, consult OpenTable's resources.
How does OpenTable for Restaurants integrate with other tools?
OpenTable for Restaurants integrates with various POS systems, marketing platforms, and other restaurant management tools. However, some users report challenges with specific POS integrations. For a comprehensive list of integrations, consult OpenTable's resources.
Top competitors of OpenTable include Resy, Tock, SevenRooms, and Yelp Reservations. These alternatives offer similar reservation management and table optimization features, catering to various restaurant needs and budgets.
What the main competitors of OpenTable for Restaurants?
Top competitors of OpenTable include Resy, Tock, SevenRooms, and Yelp Reservations. These alternatives offer similar reservation management and table optimization features, catering to various restaurant needs and budgets.
Yes, OpenTable for Restaurants is a legitimate and safe software solution for restaurants seeking to manage reservations, tables, and customer relationships. It's known for its user-friendly interface and extensive network, boosting visibility to potential customers. However, be aware of potential downsides like high costs and occasional POS integration issues.
Is OpenTable for Restaurants legit?
Yes, OpenTable for Restaurants is a legitimate and safe software solution for restaurants seeking to manage reservations, tables, and customer relationships. It's known for its user-friendly interface and extensive network, boosting visibility to potential customers. However, be aware of potential downsides like high costs and occasional POS integration issues.
I couldn't find pricing details for OpenTable for Restaurants. Contact OpenTable directly to determine if it fits your budget and is worth it for your business. This will allow you to discuss product pricing and any potential add-on costs.
How much does OpenTable for Restaurants cost?
I couldn't find pricing details for OpenTable for Restaurants. Contact OpenTable directly to determine if it fits your budget and is worth it for your business. This will allow you to discuss product pricing and any potential add-on costs.
OpenTable for Restaurants receives positive feedback for its customer service. Users mention helpful account managers, responsive support teams, and readily available assistance via phone and chat. While some find initial setup challenging, most appreciate the ongoing support.
Is OpenTable for Restaurants customer service good?
OpenTable for Restaurants receives positive feedback for its customer service. Users mention helpful account managers, responsive support teams, and readily available assistance via phone and chat. While some find initial setup challenging, most appreciate the ongoing support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.