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Oracle Standalone Cobrowse description
Oracle Standalone Cobrowse allows customer service agents to view and interact with a customer's screen in real-time during a support session. This shared browsing experience helps resolve issues faster, boost sales, and improve customer satisfaction across websites and mobile devices.
Who is Oracle Standalone Cobrowse best for
Oracle Standalone Cobrowse empowers customer service agents to view and interact with customer screens in real-time. This collaborative browsing experience helps resolve issues faster, boost sales, and improve customer satisfaction. Suitable for businesses of all sizes, especially in e-commerce, finance, and software/IT, Cobrowse facilitates seamless support and sales assistance across websites and mobile devices.
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Ideal for small, medium, and large businesses seeking enhanced customer support and sales.
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Particularly well-suited for e-commerce, finance, and software/IT companies.
Oracle Standalone Cobrowse alternatives
Oracle Standalone Cobrowse FAQ
Oracle Standalone Cobrowse is a real-time customer interaction tool that enables agents to view and share a customer's screen. This collaborative browsing facilitates efficient issue resolution, sales conversions, and improved customer satisfaction across websites and mobile devices.
What is Oracle Standalone Cobrowse and what does Oracle Standalone Cobrowse do?
Oracle Standalone Cobrowse is a real-time customer interaction tool that enables agents to view and share a customer's screen. This collaborative browsing facilitates efficient issue resolution, sales conversions, and improved customer satisfaction across websites and mobile devices.
Oracle Standalone Cobrowse integrates with other Oracle Service Cloud products. No information is available regarding integrations with third-party tools. For specific integration capabilities, consult Oracle's official documentation or sales representatives.
How does Oracle Standalone Cobrowse integrate with other tools?
Oracle Standalone Cobrowse integrates with other Oracle Service Cloud products. No information is available regarding integrations with third-party tools. For specific integration capabilities, consult Oracle's official documentation or sales representatives.
Top alternatives to Oracle Standalone Cobrowse include Cohere, Upscope, Glia, and Cobrowse.io. These competitors offer similar real-time screen sharing and customer interaction features for enhanced support and sales experiences.
What the main competitors of Oracle Standalone Cobrowse?
Top alternatives to Oracle Standalone Cobrowse include Cohere, Upscope, Glia, and Cobrowse.io. These competitors offer similar real-time screen sharing and customer interaction features for enhanced support and sales experiences.
Yes, Oracle Standalone Cobrowse is a legitimate product offered by Oracle. It's a safe and reliable co-browsing solution designed to enhance customer support and sales interactions. G2 rates it 4.6/5 based on user reviews.
Is Oracle Standalone Cobrowse legit?
Yes, Oracle Standalone Cobrowse is a legitimate product offered by Oracle. It's a safe and reliable co-browsing solution designed to enhance customer support and sales interactions. G2 rates it 4.6/5 based on user reviews.
I couldn't find pricing information for Oracle Standalone Cobrowse. Contact Oracle sales for product pricing details and to determine if the product is worth the investment for your needs.
How much does Oracle Standalone Cobrowse cost?
I couldn't find pricing information for Oracle Standalone Cobrowse. Contact Oracle sales for product pricing details and to determine if the product is worth the investment for your needs.
Customer service for Oracle Standalone Cobrowse is viewed positively. Users mention easy implementation, agent-friendly design, good support, and increased customer satisfaction. No significant dislikes were reported in the reviews.
Is Oracle Standalone Cobrowse customer service good?
Customer service for Oracle Standalone Cobrowse is viewed positively. Users mention easy implementation, agent-friendly design, good support, and increased customer satisfaction. No significant dislikes were reported in the reviews.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.