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Postal description
Postal is an online platform designed to help businesses send gifts to customers, prospects, and employees. It offers a centralized system to manage and automate various types of gifting, including branded merchandise, personalized gifts, and experiences. Postal integrates with popular marketing and sales software to streamline gifting within existing workflows. The platform provides tools for measuring the impact of gifting campaigns and tracking results.
Who is using Postal?
Who is Postal best for
We find that Postal is an online platform designed to help businesses send gifts to customers, prospects, and employees. It is a centralized system to manage and automate various types of gifting, including branded merchandise, personalized gifts, and experiences. In our experience, users love the wide variety of gift options.
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We find that Postal is mostly used by small, medium, and large companies to streamline corporate gifting.
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Our users highlight that Postal is a fit for companies in Marketing and Advertising, but can be used across industries.
Postal features
Supported Gifting Marketplace: Postal's Gifting Marketplace offers a curated selection of gifts. |
Supported Swag Store: The Swag Store allows users to create and manage inventory for branded, custom items. |
Supported Direct Mail: Postal facilitates direct mail campaigns by automating and integrating offline programs. |
Supported Virtual Events: Postal provides tools to create and manage virtual events. |
Supported Reporting & ROI: Postal provides reporting and ROI tools to track the performance of gifting campaigns. |
Supported International Support: Postal supports sending gifts internationally. |
Supported Warehousing: Postal offers warehousing services. |
Supported Integrations: Postal integrates with your go-to-market tech stack, adding the impact of intelligent gifting without adding extra steps to your existing workflows. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Postal reviews
We've summarised 374 Postal reviews (Postal G2 reviews) and summarised the main points below.
- Easy to use and send gifts
- Wide variety of gift options
- Personalized gifting options
- MagicLink functionality
- Integrates with sales and marketing software
- Good UI/UX
- Vast marketplace of gifts and gift cards
- Chrome extension for easy sending
- Excellent customer support
- Difficult to view different marketplace products simultaneously
- Search functionality needs improvement
- Glitches on the website
- Limited international gift options
- MagicLinks can be tricky to use and set up
- Integrations require user seats
- Lack of collaboration for swag orders
- Branded item process needs improvement
- Difficult to report on bulk warehouse sends
Postal pricing
The commentary is based on 45 reviews from Postal G2 reviews.
None
Users sentiment
See the Postal pricing page.
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Postal has a free plan.
Unlimited sending in the US. No addresses needed. Only pay for what is accepted. Curated Marketplace of Gifts and Vendors. Integrated into Google and MSFT. Receive a monthly order and expense report.
Everything in Economy. Best for Larger Businesses with Multiple teams. Manage User Budgets and Preupload Funds. Branded Storefront (Included with warehousing). Integrations and Automated Triggers. Contact Mapping and Activity Tracking. International Sending. Swag and Event Warehousing. Dedicated Onboarding and CSM Resource. Custom MSA, Compliance and Security Package.
Postal alternatives
Postal FAQ
Postal is a versatile gifting platform for businesses of all sizes. We find that it simplifies sending gifts to clients, prospects, and employees, offering a wide range of options from branded merchandise to personalized gifts and experiences. It also integrates with existing sales and marketing tools.
What is Postal and what does Postal do?
Postal is a versatile gifting platform for businesses of all sizes. We find that it simplifies sending gifts to clients, prospects, and employees, offering a wide range of options from branded merchandise to personalized gifts and experiences. It also integrates with existing sales and marketing tools.
We find that Postal integrates with your existing go-to-market tech stack, including sales and marketing software. This allows you to add gifting to your workflows without extra steps. However, some users have noted that integrations may require user seats.
How does Postal integrate with other tools?
We find that Postal integrates with your existing go-to-market tech stack, including sales and marketing software. This allows you to add gifting to your workflows without extra steps. However, some users have noted that integrations may require user seats.
We find that Postal's main competitors include Sendoso, Snappy, Goody, CorporateGift.com, Giftsenda, and Zest. These platforms offer similar corporate gifting solutions, often with a focus on automation, personalization, and global reach.
What the main competitors of Postal?
We find that Postal's main competitors include Sendoso, Snappy, Goody, CorporateGift.com, Giftsenda, and Zest. These platforms offer similar corporate gifting solutions, often with a focus on automation, personalization, and global reach.
Postal is a legitimate platform. We find that users praise Postal's ease of use, diverse gift options, and integrations. However, keep in mind some users have reported issues with reliability, implementation, and certain features like search and MagicLinks. Overall, it's a good option, but consider these potential drawbacks.
Is Postal legit?
Postal is a legitimate platform. We find that users praise Postal's ease of use, diverse gift options, and integrations. However, keep in mind some users have reported issues with reliability, implementation, and certain features like search and MagicLinks. Overall, it's a good option, but consider these potential drawbacks.
Postal offers a free Economy plan, ideal for individual senders. The Economy+ plan is $10 per user per month, perfect for small teams. Pricing for the First Class plan is custom, designed to meet the needs of larger businesses. They also have add-ons like warehousing and a design agency.
How much does Postal cost?
Postal offers a free Economy plan, ideal for individual senders. The Economy+ plan is $10 per user per month, perfect for small teams. Pricing for the First Class plan is custom, designed to meet the needs of larger businesses. They also have add-ons like warehousing and a design agency.
We find that Postal's customer service is generally viewed positively. Users frequently praise the responsiveness and helpfulness of the support team, particularly through the online chat. While some experienced delayed responses or difficulty reaching support, the overall sentiment towards customer service is favorable.
Is Postal customer service good?
We find that Postal's customer service is generally viewed positively. Users frequently praise the responsiveness and helpfulness of the support team, particularly through the online chat. While some experienced delayed responses or difficulty reaching support, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.