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Logo of Pythia for Zendesk

Pythia for Zendesk

Website LinkedIn

Last updated on

Company health

Employee growth
16% increase in the last year

Ratings

G2
4.9/5
(12)

Pythia for Zendesk description

Pythia for Zendesk uses AI to improve how your team handles customer service requests in Zendesk. It automates tasks like tagging incoming requests and provides data on how your team uses Zendesk shortcuts and macros. This helps mid-sized companies make their customer support more efficient.


Who is Pythia for Zendesk best for

Pythia for Zendesk is an AI tool designed to boost the efficiency of customer service teams using Zendesk. We find it particularly useful for mid-sized businesses looking to automate tasks like tagging requests and gaining insights into how their teams use Zendesk shortcuts. Based on the reviews, users appreciate the improvements to customer support efficiency.

  • Best for mid-sized teams (101-1000 employees) seeking smarter, AI-driven efficiency in their existing Zendesk setup.

  • In our experience, Pythia shines in Ecommerce, helping those teams automate and streamline their customer support workflows.


Pythia for Zendesk pricing

See the Pythia for Zendesk pricing page.

  • Pythia for Zendesk has a free trial.

Basic
$79 per year

Secure web dashboard 35 automated checks Basic KPIs benchmarks Recheck manually anytime

Advanced
$109 per year

All in Basic plan plus Find inactive agents seats Find broken triggers Find broken automations Find outdated Dynamic content Run all checks in bulk Email notifications Automatic checks every day


Pythia for Zendesk alternatives

  • Logo of CoSupport AI
    CoSupport AI
    AI-powered customer support for faster responses and smarter decisions.
    Read more
  • Logo of Google Cloud Agent Assist
    Google Cloud Agent Assist
    AI-powered agent helper for faster, smarter customer service.
    Read more
  • Logo of Forethought AI
    Forethought AI
    AI-powered customer support automation for faster, happier resolutions.
    Read more
  • Logo of SweetHawk
    SweetHawk
    Supercharge Zendesk with automation and efficiency boosting apps.
    Read more
  • Logo of Klaus
    Klaus
    Customer service quality assurance, simplified with AI-powered insights.
    Read more
  • Logo of Knots Ticket Parser
    Knots Ticket Parser
    Automates Zendesk ticket info extraction, saving time and boosting efficiency.
    Read more

Pythia for Zendesk FAQ

  • What is Pythia for Zendesk and what does Pythia for Zendesk do?

    Pythia for Zendesk uses AI to boost your Zendesk customer service efficiency. It automates tasks like tagging requests and analyzes your team's use of shortcuts and macros. We find this particularly helpful for mid-sized companies aiming to streamline their support processes.

  • How does Pythia for Zendesk integrate with other tools?

    There is no information about Pythia for Zendesk integrations with other tools. We recommend checking the vendor's website for the latest details on integrations.

  • What the main competitors of Pythia for Zendesk?

    We find that CoSupport AI, Google Cloud Agent Assist, Forethought AI, SweetHawk, Klaus, and Knots Ticket Parser are the main alternatives to Pythia for Zendesk. They offer similar AI-powered solutions for improving customer service efficiency within Zendesk.

  • Is Pythia for Zendesk legit?

    Pythia for Zendesk has a 4.9/5 rating from 12 reviews on G2, and the company shows positive employee growth on LinkedIn. We find this suggests that it's a legitimate and growing product.

  • How much does Pythia for Zendesk cost?

    Pythia for Zendesk offers two paid plans: Basic at $79 per year and Advanced at $109 per year. A 14-day free trial is available to test the product. They do not currently offer a free plan.

  • Is Pythia for Zendesk customer service good?

    There are no customer service reviews available for Pythia for Zendesk at this time. Therefore, we cannot provide insights on its customer service quality.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.