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Logo of Qtrac Virtual Queuing and Appointment Scheduling Platform

Qtrac Virtual Queuing and Appointment Scheduling Platform

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Last updated on

Company health

Employee growth
1% increase in the last year
Web traffic
10% decrease in the last quarter

Ratings

G2
4.6/5
(45)

Qtrac Virtual Queuing and Appointment Scheduling Platform description

Qtrac, by Lavi Industries, provides virtual queue and appointment solutions for businesses of all sizes. Their software helps eliminate physical lines by allowing customers to join a virtual queue remotely or schedule appointments, improving their experience and satisfaction. Qtrac also provides valuable data insights to help businesses optimize customer flow and staff efficiency. Trusted by various industries including retail, healthcare, and education, Qtrac offers customizable solutions to meet your organization's specific needs.


Who is Qtrac Virtual Queuing and Appointment Scheduling Platform best for

Qtrac by Lavi Industries offers virtual queue and appointment scheduling to improve customer experiences and operational efficiency. Users praise the software's ease of use, customization, and effective queue management, while some find the setup process and navigation challenging. Ideal for businesses seeking data-driven insights to optimize customer flow and staff performance.

  • Best for medium-sized businesses (101-1000 employees), suitable for small and large businesses.

  • Suitable for businesses with physical locations managing customer queues, especially retail and hospitality.


Qtrac Virtual Queuing and Appointment Scheduling Platform features

Supported

Qtrac allows customers to join virtual queues remotely, improving their waiting experience.

Supported

Qtrac provides appointment scheduling capabilities to help manage customer flow.

Supported

Qtrac offers customization options to adapt to different industries like retail, healthcare, and education.

Supported

Qtrac offers data insights to optimize customer flow and staff efficiency.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Qtrac Virtual Queuing and Appointment Scheduling Platform reviews

We've summarised 45 Qtrac Virtual Queuing and Appointment Scheduling Platform reviews (Qtrac Virtual Queuing and Appointment Scheduling Platform G2 reviews) and summarised the main points below.

Pros of Qtrac Virtual Queuing and Appointment Scheduling Platform
  • Excellent and responsive customer support.
  • Easy to use and implement.
  • Customizable to fit specific business needs.
  • Effective in managing customer flow and reducing wait times.
  • Provides valuable data insights and reporting.
Cons of Qtrac Virtual Queuing and Appointment Scheduling Platform
  • Difficult setup process for monitors.
  • No direct integration with patient data software.
  • Complicated workflow for non-tech-savvy users.
  • Making changes to settings requires navigating multiple areas.
  • Limited design options and customization.

Qtrac Virtual Queuing and Appointment Scheduling Platform alternatives

  • Logo of Qminder
    Qminder
    Smooth virtual queuing: happier customers, smarter service.
    Read more
  • Logo of Wavetec
    Wavetec
    Streamlines customer journeys with virtual queuing and smart appointments.
    Read more
  • Logo of Waitwhile
    Waitwhile
    Queue management that delights customers and streamlines operations.
    Read more
  • Logo of QLess
    QLess
    Virtual queues and appointments. Happy customers. Less waiting.
    Read more
  • Logo of Q-Flow
    Q-Flow
    Seamlessly manage patient journeys, online and in-person.
    Read more
  • Logo of Queue-it
    Queue-it
    Manages online traffic surges for fair, crash-free websites.
    Read more

Qtrac Virtual Queuing and Appointment Scheduling Platform FAQ

  • What is Qtrac Virtual Queuing and Appointment Scheduling Platform and what does Qtrac Virtual Queuing and Appointment Scheduling Platform do?

    Qtrac by Lavi Industries is a virtual queuing and appointment scheduling platform. It helps businesses manage customer flow, reduce wait times, and improve customer satisfaction. Qtrac offers customizable solutions, data-driven insights, and features like virtual queuing and appointment scheduling. It is suitable for various industries and businesses of all sizes.

  • How does Qtrac Virtual Queuing and Appointment Scheduling Platform integrate with other tools?

    There is no information available regarding specific integrations for Qtrac. However, it's designed to be customizable for various industries such as retail, healthcare, and education, suggesting potential adaptability for integration with other tools.

  • What the main competitors of Qtrac Virtual Queuing and Appointment Scheduling Platform?

    Alternatives to Qtrac include Qminder, Wavetec, Waitwhile, QLess, and Q-Flow. These platforms offer similar virtual queuing and appointment scheduling features, catering to businesses seeking improved customer flow management and enhanced waiting experiences.

  • Is Qtrac Virtual Queuing and Appointment Scheduling Platform legit?

    Yes, Qtrac is a legitimate virtual queuing and appointment scheduling platform. It's known for its ease of use and excellent customer support, though some users find the setup process and certain workflows challenging. Positive G2 reviews and notable website traffic growth further suggest its legitimacy and increasing popularity.

  • How much does Qtrac Virtual Queuing and Appointment Scheduling Platform cost?

    I cannot find pricing information for Qtrac Virtual Queuing and Appointment Scheduling Platform. Contact the vendor for detailed pricing information and to determine if the product is worth the investment.

  • Is Qtrac Virtual Queuing and Appointment Scheduling Platform customer service good?

    Qtrac's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness, helpfulness, and efficiency in resolving issues and implementing the platform. Specific team members are often mentioned by name for their excellent service.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.