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QuestionPro description
QuestionPro is a survey software platform for collecting and analyzing data. It offers pre-built templates and various question types to easily create surveys. You can distribute these surveys through email, website pop-ups, SMS, and social media. QuestionPro provides analysis tools and reporting features to understand the data collected. It's suitable for businesses of all sizes, from small teams to large corporations, and emphasizes data security and privacy. QuestionPro also offers a free plan with limited features.
Who is QuestionPro best for
QuestionPro is a versatile survey platform that we find particularly beneficial for organizations seeking to gather and analyze data effectively. Users appreciate its ease of use, comprehensive reporting, and variety of question types. We've noted some concerns about the renewal process and customization limitations, but overall, QuestionPro offers valuable tools for businesses of all sizes.
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Great for companies of any size, from small teams to large corporations seeking versatile survey solutions.
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Useful across diverse industries needing data collection and analysis, especially strong in marketing and advertising.
QuestionPro features
Supported 20+ professional survey themes: QuestionPro offers a library of over 20 professional survey themes to enhance the visual appeal and engagement of surveys. |
Supported Add your logo: You can add your company logo to surveys to reinforce your brand identity and create a professional and cohesive survey experience. |
Supported Skip logic branching: Implement skip logic branching in your surveys to create dynamic and personalized survey paths based on respondent answers. |
Supported Google Sheets integration: Integrate QuestionPro with Google Sheets to seamlessly transfer survey data and automate data analysis workflows. |
Supported Customizable thank you page: Design a thank you page that aligns with your brand and customize the message to create a personalized experience for survey respondents. |
Supported Raw data export: Export survey data in raw format for in-depth analysis and custom reporting. |
Supported 24/7 Email support: QuestionPro provides 24/7 Email Support. |
Supported Visual layout: Enhance the visual appeal of your surveys with customizable visual layouts, ensuring a professional and engaging survey experience. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
QuestionPro reviews
We've summarised 1356 QuestionPro reviews (QuestionPro GetApp reviews, QuestionPro Software Advice reviews, QuestionPro Capterra reviews and QuestionPro G2 reviews) and summarised the main points below.
- Ease of use and intuitive interface.
- Variety of question types and logic options.
- Comprehensive reporting and analytics tools.
- Helpful customer support.
- Affordable or free for non-profits.
- Renewal process and requirements are cumbersome and confusing.
- Non-profit license limitations.
- Limited customization for branding and visual design.
- Occasional technical issues and slow loading times.
- Difficult to navigate or find specific features.
QuestionPro pricing
The commentary is based on 202 reviews from QuestionPro Capterra reviews and QuestionPro G2 reviews.
We find that QuestionPro is generally considered affordable, especially for nonprofits, who often receive free or discounted access to its advanced features. Some users mention the tiered pricing structure and the need for yearly license renewals as minor drawbacks.
Users sentiment
See the QuestionPro pricing page.
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QuestionPro has a free plan.
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QuestionPro has a free trial.
The world's best free and easy to use survey tool. Includes basic surveys, logic, integrations, and analysis. Offers 30 question types and a global data center. Provides 24/7 chat & email support.
Complete survey solution designed for business. Includes standard surveys, logic, integrations, analysis, and branding. Offers 38 question types and a global data center. Provides 24/7 chat & email support.
Drive your team’s success with powerful features. Includes standard+ surveys, logic, integrations, analysis, branding, and collaboration. Offers 39 question types, regional data centers, and a dedicated account manager.
Market research tools for professionals. Includes custom surveys, logic, integrations, analysis, branding, collaboration, security, communities, audience, qualitative tools, and services. Offers 52 question types, regional data centers, and a dedicated success manager.
QuestionPro alternatives
Qualtrics DesignXMUnderstand your customers and improve experiences with powerful research tools.Read more
Dynata Product SuiteAccess 70+ million consumers. Gather reliable data. Make smarter decisions.Read more
QuestionPro FAQ
We find QuestionPro to be a versatile survey platform suitable for businesses of all sizes. It simplifies data collection and analysis with various question types, distribution channels, and reporting features. It also offers a free plan for users with basic survey needs.
What is QuestionPro and what does QuestionPro do?
We find QuestionPro to be a versatile survey platform suitable for businesses of all sizes. It simplifies data collection and analysis with various question types, distribution channels, and reporting features. It also offers a free plan for users with basic survey needs.
We find QuestionPro integrates seamlessly with Google Sheets, allowing for efficient data transfer and analysis. It also allows users to add their company logo, enhancing brand consistency. More integrations may be available, but specific details are limited.
How does QuestionPro integrate with other tools?
We find QuestionPro integrates seamlessly with Google Sheets, allowing for efficient data transfer and analysis. It also allows users to add their company logo, enhancing brand consistency. More integrations may be available, but specific details are limited.
We find that QuestionPro's main competitors are SurveyMonkey, Qualtrics CoreXM, and Qualtrics DesignXM. Other alternatives worth considering include BlockSurvey, Chisel, and Dynata Product Suite.
What the main competitors of QuestionPro?
We find that QuestionPro's main competitors are SurveyMonkey, Qualtrics CoreXM, and Qualtrics DesignXM. Other alternatives worth considering include BlockSurvey, Chisel, and Dynata Product Suite.
We find QuestionPro to be a legitimate and safe survey platform. It's well-regarded by users for its ease of use and robust features, as evidenced by positive ratings on G2 and Capterra. While some users have noted limitations, its overall reputation and positive growth suggest it's a reliable choice.
Is QuestionPro legit?
We find QuestionPro to be a legitimate and safe survey platform. It's well-regarded by users for its ease of use and robust features, as evidenced by positive ratings on G2 and Capterra. While some users have noted limitations, its overall reputation and positive growth suggest it's a reliable choice.
QuestionPro offers a free Essentials plan. Paid plans start at $83/month for the Team edition and $99/month for the Advanced edition. The Research Suite is custom priced. They also offer special academic and non-profit pricing.
How much does QuestionPro cost?
QuestionPro offers a free Essentials plan. Paid plans start at $83/month for the Team edition and $99/month for the Advanced edition. The Research Suite is custom priced. They also offer special academic and non-profit pricing.
We find QuestionPro's customer service to be generally positive. Users frequently praise the helpful and responsive support team, especially the 24/7 availability through live chat. While some find the help documentation challenging to navigate, most appreciate the personalized assistance and prompt issue resolution provided by the support agents.
Is QuestionPro customer service good?
We find QuestionPro's customer service to be generally positive. Users frequently praise the helpful and responsive support team, especially the 24/7 availability through live chat. While some find the help documentation challenging to navigate, most appreciate the personalized assistance and prompt issue resolution provided by the support agents.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.