From SaaS shortlist to AI automation

Don't get left behind. Show Gralio how you work and our revolutionary new tool will return step-by-step guidance plus the exact software - or AI - to accelerate your work.

Logo of Salesforce Government Cloud

Salesforce Government Cloud

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
9% increase in the last year
Web traffic
3% increase in the last quarter
Financing
April 2022 - $65M

Ratings

G2
4.3/5
(19)
Glassdoor
4.1/5
(18141)

Salesforce Government Cloud description

Salesforce Government Cloud is a version of Salesforce's customer relationship management (CRM) platform specifically designed for US government agencies. It helps manage citizen requests, procurement, taxes, grants, and citizen engagement. Built with extra security and compliance for sensitive data, it meets government standards like FedRAMP. This makes it a strong option for government agencies looking to streamline processes and improve citizen services.


Who is Salesforce Government Cloud best for

Salesforce Government Cloud is a CRM platform tailored for US government agencies. It helps manage citizen requests, procurement, and grants, ensuring compliance with regulations like FedRAMP. This makes it ideal for agencies seeking to improve citizen services and streamline internal processes.

  • Ideal for medium to large government agencies (100+ employees).

  • Specifically designed for US government agencies at the federal, state, and local levels.


Salesforce Government Cloud features

Supported

Salesforce Government Cloud is designed specifically for government agencies.

Supported

Salesforce Government Cloud helps organizations adhere to various government regulations and standards, including FedRAMP, HIPAA, and CJIS.

Supported

Salesforce Government Cloud offers robust security measures to protect sensitive data, including access controls and encryption.

Supported

Salesforce Government Cloud provides data residency options to comply with data sovereignty regulations and allows agencies to control the location of their data.


Salesforce Government Cloud alternatives

  • Logo of Copper
    Copper
    CRM living inside Google Workspace, organizing contacts and deals.
    Read more
  • Logo of GovQA
    GovQA
    Streamlines public records requests for government transparency and efficiency.
    Read more
  • Logo of PolyAI
    PolyAI
    AI-powered voice assistants for effortless customer conversations.
    Read more
  • Logo of AskLogix
    AskLogix
    CRM for financial services, built on Salesforce, secure and compliant.
    Read more
  • Logo of JAMIS Prime ERP
    JAMIS Prime ERP
    Government contractor/nonprofit ERP for streamlined project & financial management.
    Read more
  • Logo of TechnoMile GovSearchAI Suite
    TechnoMile GovSearchAI Suite
    Finds US government contracts using AI-powered search.
    Read more

Salesforce Government Cloud FAQ

  • What is Salesforce Government Cloud and what does Salesforce Government Cloud do?

    Salesforce Government Cloud is a CRM platform built for US government agencies. It helps manage citizen services, procurement, grants, and more, while adhering to strict security and compliance standards like FedRAMP. It streamlines workflows and improves citizen engagement.

  • How does Salesforce Government Cloud integrate with other tools?

    Salesforce Government Cloud integrates with other tools through APIs and pre-built integrations. It connects with systems like citizen portals and legacy databases, enabling streamlined data flow and enhanced interoperability for government agencies. It also supports AppExchange apps tailored for government needs.

  • What the main competitors of Salesforce Government Cloud?

    Top alternatives to Salesforce Government Cloud include GovQA, a platform enhancing government transparency, and JAMIS Prime ERP, designed for streamlined project and financial management in government contracting. Other competitors are Copper and AskLogix, both CRM solutions, but tailored for different niches.

  • Is Salesforce Government Cloud legit?

    Yes, Salesforce Government Cloud is a legitimate and secure platform. Designed specifically for U.S. government agencies, it adheres to stringent security and compliance standards like FedRAMP, ensuring sensitive data is safe.

  • How much does Salesforce Government Cloud cost?

    Salesforce doesn't publicly disclose Government Cloud pricing. Contact their sales team for a custom quote based on your specific needs and the desired product features.

  • Is Salesforce Government Cloud customer service good?

    Customer reviews on Salesforce Government Cloud's support are mixed. While some praise the "great support ecosystem" and readily available assistance, others find the process of opening a support ticket cumbersome and unhelpful at times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.