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SmartCOMM description
SmartCOMM, by Smart Communications, is a customer communications management software designed for mid-to-large businesses. It enables personalized and interactive communication across various channels, prioritizing customer preference. With a focus on user-friendliness, SmartCOMM aims to simplify and streamline communication processes, ultimately boosting efficiency and return on investment for your company.
Who is SmartCOMM best for
SmartCOMM by Smart Communications is a customer communications management (CCM) platform designed for mid-to-large enterprises. It facilitates personalized, interactive communication across multiple channels while prioritizing customer preferences. A user-friendly interface simplifies and streamlines communication processes, boosting efficiency and ROI. SmartCOMM is well-suited for companies in regulated industries like financial services and healthcare looking to improve customer communication, optimize workflows, and enhance compliance.
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Best for medium to large businesses (101+ employees).
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Ideal for regulated industries, especially finance, insurance, and healthcare.
SmartCOMM pricing
The commentary is based on 2 reviews from SmartCOMM G2 reviews.
SmartCOMM's licensing and page-based billing models, especially for hybrid cloud deployments, are perceived as complex and potentially costly. Despite this, users find the platform valuable for its robust template creation and communication features.
See the SmartCOMM pricing page.
SmartCOMM alternatives
Verint MessagingSeamless messaging across channels. Automate, analyze, and improve engagement.Read more
SmartCOMM FAQ
SmartCOMM by Smart Communications is a customer communications management (CCM) software. It allows mid-to-large businesses to create personalized, interactive communications across multiple channels. SmartCOMM focuses on user-friendliness to simplify communication processes, improve efficiency, and increase ROI.
What is SmartCOMM and what does SmartCOMM do?
SmartCOMM by Smart Communications is a customer communications management (CCM) software. It allows mid-to-large businesses to create personalized, interactive communications across multiple channels. SmartCOMM focuses on user-friendliness to simplify communication processes, improve efficiency, and increase ROI.
There is no information available regarding specific integrations for SmartCOMM. For detailed information about integrations, it is recommended to visit the vendor's website or contact their sales team.
How does SmartCOMM integrate with other tools?
There is no information available regarding specific integrations for SmartCOMM. For detailed information about integrations, it is recommended to visit the vendor's website or contact their sales team.
SmartCOMM's main competitors include FCI CCM, offering personalized customer communications; LinQ2, focusing on workflow automation; and Content Composer, specializing in automated business communications. Other alternatives include Superchat, LiveCaller, and Verint Messaging.
What the main competitors of SmartCOMM?
SmartCOMM's main competitors include FCI CCM, offering personalized customer communications; LinQ2, focusing on workflow automation; and Content Composer, specializing in automated business communications. Other alternatives include Superchat, LiveCaller, and Verint Messaging.
SmartCOMM appears legitimate, boasting a 4.6/5 rating on G2 and positive website traffic growth. While user reviews are limited, the software is designed for secure and efficient customer communications, suggesting it is a safe option.
Is SmartCOMM legit?
SmartCOMM appears legitimate, boasting a 4.6/5 rating on G2 and positive website traffic growth. While user reviews are limited, the software is designed for secure and efficient customer communications, suggesting it is a safe option.
I couldn't find specific pricing details for SmartCOMM. Contact their sales team directly to discuss pricing options and determine if SmartCOMM is worth the investment for your needs.
How much does SmartCOMM cost?
I couldn't find specific pricing details for SmartCOMM. Contact their sales team directly to discuss pricing options and determine if SmartCOMM is worth the investment for your needs.
SmartCOMM's customer service is highly regarded by users. Reviewers praise the helpful, responsive, and knowledgeable support team, highlighting clear communication and efficient problem-solving. The support team is particularly appreciated for their assistance with setup, usage, and template development.
Is SmartCOMM customer service good?
SmartCOMM's customer service is highly regarded by users. Reviewers praise the helpful, responsive, and knowledgeable support team, highlighting clear communication and efficient problem-solving. The support team is particularly appreciated for their assistance with setup, usage, and template development.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.