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Logo of SolarWinds Papertrail

SolarWinds Papertrail

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Last updated on

Company health

Employee growth
5% increase in the last year
Web traffic
2% decrease in the last quarter
Financing
February 2017 - $16M

Ratings

G2
4.3/5
(12)
Glassdoor
2.8/5
(1329)

SolarWinds Papertrail description

SolarWinds Papertrail is a cloud-based service that helps you manage computer generated logs from your applications and servers. It collects these logs and lets you view, search, and analyze them in one place. This helps you quickly find the cause of issues and fix them faster. Papertrail offers a free plan for smaller needs and paid plans for larger log volumes. It is known for being easy to use and can be set up in minutes.


Who is SolarWinds Papertrail best for

SolarWinds Papertrail is a cloud-based log management service ideal for software developers and IT professionals. It aggregates logs from various sources, enabling efficient search, analysis, and alerting. A free plan caters to smaller needs, while paid plans accommodate larger log volumes. Papertrail is praised for its ease of use and quick setup.

  • Ideal for small to medium businesses (1-1000 employees), a good fit for larger enterprises.

  • Well-suited for IT and software development teams needing centralized log management.


SolarWinds Papertrail features

Supported

Aggregates logs from various sources, including syslog, text files, Apache, Windows events, cloud hosting services, MySQL, and more.

Supported

Allows users to tail both live, streaming logs and stored log data.

Supported

Offers a powerful search with specific query syntax, enabling quick troubleshooting. It's capable of searching vast amounts of log messages rapidly.

Supported

Provides alerts through various channels like email, Slack, Librato, PagerDuty, and custom HTTP webhooks.

Supported

Allows for in-depth analysis by integrating with Redshift, Hadoop, and other tools. Offers log velocity analytics, visualizing log throughput to detect patterns and anomalies.

Supported

Supports TLS encryption and certificate-based destination host verification.

Supported

Lets users apply filters to remove unnecessary messages and optimize costs by only paying for the logs they need.


SolarWinds Papertrail pricing

The commentary is based on 4 reviews from SolarWinds Papertrail G2 reviews.

Papertrail offers a free tier with useful features, and paid plans are available for increased log volume. Some users find the pricing reasonable, especially for smaller setups, while others consider it expensive for larger networks or compared to competitors with more advanced features. Many appreciate the pay-as-you-go model for additional log processing.

See the SolarWinds Papertrail pricing page.

  • SolarWinds Papertrail has a free plan.

1 GB
$7 per GB/month

1 GB/month, search 1 week, archive 1 year

2 GB
$18 per GB/month

2 GB/month, search 1 week, archive 1 year

4 GB
$35 per GB/month

4 GB/month, search 2 weeks, archive 1 year

8 GB
$75 per GB/month

8 GB/month, search 2 weeks, archive 1 year

16 GB
$150 per GB/month

16 GB/month, search 2 weeks, archive 1 year

25 GB
$230 per GB/month

25 GB/month, search 2 weeks, archive 1 year

Free
Free

50 MB/month, search 48 hours, archive 7 days. 16 GB first month bonus.


SolarWinds Papertrail alternatives

  • Logo of Datadog
    Datadog
    Unified observability platform for monitoring, troubleshooting, and securing cloud applications.
    Read more
  • Logo of AWS CloudTrail
    AWS CloudTrail
    Logs AWS account activity for auditing and security analysis.
    Read more
  • Logo of Sumo Logic
    Sumo Logic
    Cloud logs and metrics analysis for faster troubleshooting and stronger security.
    Read more
  • Logo of Elastic Observability
    Elastic Observability
    Unified view of your systems, revealing hidden insights for smoother operations.
    Read more
  • Logo of eG Enterprise
    eG Enterprise
    End-to-end performance monitoring for happy users and healthy systems.
    Read more
  • Logo of Kaseya BMS
    Kaseya BMS
    Streamlines IT business: client management, projects, billing, and service.
    Read more

SolarWinds Papertrail FAQ

  • What is SolarWinds Papertrail and what does SolarWinds Papertrail do?

    SolarWinds Papertrail is a cloud-based log management service that helps aggregate, search, and analyze logs from various sources. It offers a user-friendly interface, robust search capabilities, and alerting features to simplify troubleshooting and accelerate issue resolution. It's suitable for businesses of all sizes and offers both free and paid plans.

  • How does SolarWinds Papertrail integrate with other tools?

    SolarWinds Papertrail integrates with various tools and services for extended functionality. It supports integrations with popular alerting tools like Slack and PagerDuty, and facilitates log analysis with platforms like Redshift and Hadoop. Additionally, it offers a REST API for custom integrations.

  • What the main competitors of SolarWinds Papertrail?

    Top SolarWinds Papertrail competitors include Datadog, Sumo Logic, and Elastic Observability. These alternatives offer similar log management and analysis capabilities, catering to various business needs and budgets. AWS CloudTrail is another option, focusing specifically on AWS account activity logging.

  • Is SolarWinds Papertrail legit?

    Yes, SolarWinds Papertrail is a legitimate cloud-based log management service. It's known for its ease of use and powerful search capabilities, allowing for quick troubleshooting and analysis of logs from various sources. It offers both free and paid plans to accommodate different needs.

  • How much does SolarWinds Papertrail cost?

    SolarWinds Papertrail offers a free plan with 50 MB/month. Paid plans start at $7/month for 1 GB and go up to $230/month for 25 GB. All plans offer unlimited users and systems, making Papertrail cost-effective for small teams to large organizations.

  • Is SolarWinds Papertrail customer service good?

    SolarWinds Papertrail's customer service is generally considered good and helpful. Users appreciate the easy setup process and readily available support. However, some have noted that more advanced features are lacking compared to other solutions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.