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Logo of Transamerica Retirement Solutions

Transamerica Retirement Solutions

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Last updated on

Company health

Employee growth
2% increase in the last year
Web traffic
12% increase in the last quarter

Ratings

G2
4.7/5
(4)

Transamerica Retirement Solutions description

Transamerica Retirement Solutions helps US businesses of all sizes offer their employees retirement savings plans, specializing in 401(k)s. They aim to simplify retirement planning for both employers and employees with a range of tools and resources. Transamerica is recognized for its pooled plan solutions, making retirement plans accessible to a wider range of employers, including smaller businesses. They pride themselves on strong client support and educational resources to help employees prepare for retirement.


Who is Transamerica Retirement Solutions best for

Transamerica Retirement Solutions offers 401(k) plans and pooled plan solutions for US businesses of all sizes. They aim to simplify retirement planning with accessible tools and resources. While users appreciate features like automatic contribution increases and investment options, concerns exist regarding customer support responsiveness and claims processing. Best suited for businesses prioritizing employee financial wellness and streamlined plan management.

  • Ideal for US businesses of all sizes, especially those seeking simplified retirement plan management and pooled plan solutions.

  • While suitable for various industries, Transamerica Retirement Solutions is a strong fit for companies prioritizing employee financial wellness, such as those in Healthcare, Wellness & Pharma or Education.


Transamerica Retirement Solutions features

Supported

Transamerica Retirement Solutions offers various retirement savings plans, with a focus on 401(k) plans, tailored for businesses of different sizes.

Supported

They offer pooled plan solutions, expanding retirement plan access for a wider range of employers, including smaller businesses.

Supported

Provides strong client support and educational resources to guide employees in preparing for retirement.

Supported

Aims to simplify and streamline retirement planning for both employers and their employees through accessible tools and resources.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Strongly negative
-1

Ease of Use

Rather negative
-0.6

Reliability and Performance

Strongly negative
-1

Ease of Implementation

Strongly negative
-1

Transamerica Retirement Solutions reviews

We've summarised 24 Transamerica Retirement Solutions reviews (Transamerica Retirement Solutions TrustPilot reviews and Transamerica Retirement Solutions G2 reviews) and summarised the main points below.

Pros of Transamerica Retirement Solutions
  • Easy-to-use and understand retirement platform for both employers and employees.
  • Automatic features like contribution increase schedules are convenient.
  • Provides various investment options and clear retirement goal overviews.
  • Offers helpful insights into potential and past returns, with trending information.
  • 401k management tools increase employee morale.
Cons of Transamerica Retirement Solutions
  • Difficult to get in touch with customer support; calls get disconnected.
  • Long wait times for claim processing and policy cancellations (months or even years).
  • Unclear and inconsistent information provided by customer service representatives.
  • Company avoids paying out claims using delay tactics, requires unnecessary documentation.
  • Hidden fees and unexpected policy changes lead to financial losses.

Transamerica Retirement Solutions pricing

The commentary is based on 15 reviews from Transamerica Retirement Solutions G2 reviews and Transamerica Retirement Solutions TrustPilot reviews.

Numerous reviews cite excessive fees, difficulty canceling policies and accessing funds, and prolonged delays in claim processing and payouts. Several reviewers mention seeking legal action due to these issues.

Users sentiment

Strongly negative
-1

Transamerica Retirement Solutions alternatives

  • Logo of 401GO
    401GO
    Easy 401(k)s for small businesses, automated and affordable.
    Read more
  • Logo of Ubiquity Retirement
    Ubiquity Retirement
    Easy, affordable 401(k)s for small businesses, managed for you.
    Read more
  • Logo of Betterment at Work
    Betterment at Work
    Easy 401(k)s, advice, and financial wellness for employees.
    Read more
  • Logo of Aptia Benefits Administration
    Aptia Benefits Administration
    Streamlines employee benefits, especially for retirees. Personalized service and tech.
    Read more
  • Logo of Vestwell
    Vestwell
    Easy 401(k) setup and management for everyone.
    Read more
  • Logo of ForUsAll
    ForUsAll
    Affordable 401(k)s for startups, easy setup, crypto options.
    Read more

Transamerica Retirement Solutions FAQ

  • What is Transamerica Retirement Solutions and what does Transamerica Retirement Solutions do?

    Transamerica Retirement Solutions provides US businesses with retirement savings plans, specializing in 401(k)s. They simplify retirement planning for employers and employees through various tools and resources, focusing on pooled plan solutions, especially beneficial for smaller businesses. They emphasize strong client support and educational resources.

  • How does Transamerica Retirement Solutions integrate with other tools?

    There is no information available regarding specific integrations for Transamerica Retirement Solutions. However, they offer various tools and resources focused on simplifying retirement planning for both employers and employees.

  • What the main competitors of Transamerica Retirement Solutions?

    Alternatives to Transamerica Retirement Solutions include Guideline, 401GO, Ubiquity Retirement, and Betterment at Work. These competitors offer similar services, focusing on 401(k) plans for businesses of varying sizes with features like automated administration and affordability.

  • Is Transamerica Retirement Solutions legit?

    Transamerica Retirement Solutions offers legitimate retirement plans, but user reviews reveal significant customer service issues. Consider exploring alternatives like Guideline or 401GO if responsive support is a priority for your business.

  • How much does Transamerica Retirement Solutions cost?

    I couldn't find specific pricing information for Transamerica Retirement Solutions. For detailed product pricing, I recommend contacting Transamerica directly or visiting their official website.

  • Is Transamerica Retirement Solutions customer service good?

    Transamerica Retirement Solutions receives overwhelmingly negative feedback regarding customer service. Reviewers report difficulty contacting support, misinformation from agents, and extremely long wait times for claims processing and policy cancellations. Some even describe the company as a "scam" due to their tactics to avoid payouts.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.