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Volusion

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
3% decrease in the last quarter
Financing
October 2014 - $90M

Ratings

G2
3.2/5
(65)
Capterra
3.8/5
(47)
Glassdoor
3.2/5
(323)

Volusion description

Volusion is an e-commerce platform that enables you to build and manage your online store. It offers website design tools, inventory management, payment processing, and marketing features - all without requiring coding knowledge. Volusion aims to provide a user-friendly experience for businesses of all sizes, with a focus on simplifying online selling and supporting business growth. It integrates with popular business tools and offers customer support to assist users.

Who is Volusion best for

Volusion is a user-friendly e-commerce platform ideal for businesses of all sizes looking to create and manage their online stores. Users appreciate the easy-to-use interface and built-in SEO tools. However, some have noted limitations in customization and occasional technical issues. If you prioritize ease of use over advanced customization, Volusion might be a good fit.

  • Best for small to medium-sized businesses.

  • Ideal for e-commerce, retail, and various other industries.

Volusion features

Supported

Volusion offers robust inventory management features including live stock tracking, low stock alerts, reorder systems, and integration with advanced tools like Acctivate for multi-warehouse management and barcoding.

Supported

Volusion integrates with various payment gateways, such as PayPal, Stripe, EBizCharge, Authorize.net, and Beanstream.

Supported

Volusion allows customers to add products to a virtual shopping cart.

Supported

Volusion allows creating websites with product catalogs.

Volusion reviews

We've summarised 112 Volusion reviews (Volusion GetApp reviews, Volusion Capterra reviews and Volusion G2 reviews) and summarised the main points below.

Pros of Volusion
  • Easy to use and navigate, even for beginners, with a user-friendly interface.
  • Good selection of website design templates to create a professional-looking store.
  • Built-in SEO features and marketing tools to help drive traffic to the online store.
  • Solid e-commerce functionality, including inventory management, payment processing, and order management.
  • Reliable uptime and generally good performance for a smooth customer experience.
Cons of Volusion
  • Limited customization options, especially for mobile responsiveness.
  • Technical issues and glitches are common, such as slow loading times and random logouts.
  • API limitations make integrations difficult and some features are outdated.
  • Customer support, while available, can be slow and inconsistent.
  • Pricing can be high, especially for bandwidth overages and advanced features.

Volusion pricing

The commentary is based on 11 reviews from Volusion Capterra reviews and Volusion G2 reviews.

Volusion's pricing is generally considered affordable, especially compared to Shopify. While the platform offers value for its price, some users find certain features, such as premium templates and the highest-tier support plan, expensive. Others feel the value proposition has diminished over time as the platform has lagged behind competitors.

Users sentiment

Strongly positive
+1

See the Volusion pricing page.

Personal
$35/month

Max GMV Per Year: $50K, Max Products: 100, Staff Accounts: 1, Support: Live Chat, Email

Professional
$79/month

Max GMV Per Year: $100k, Max Products: 5,000, Staff Accounts: 5, Support: Live Chat, Email

Business
$299/month

Max GMV Per Year: $400k, Max Products: Unlimited, Staff Accounts: 15, Support: Live Chat, Email, Phone (call-in)

Prime
Custom

Max GMV Per Year: Unlimited, Max Products: Unlimited, Staff Accounts: Unlimited, Support: Live Chat, Email, Phone (call-in), VIP Response

Volusion alternatives

Volusion FAQ

  • What is Volusion and what does Volusion do?

    Volusion is an all-in-one e-commerce platform that empowers businesses to build and manage online stores. It offers website design, inventory management, payment processing, marketing tools, and SEO features, all within a user-friendly interface. Volusion is suitable for businesses of all sizes seeking a straightforward platform to sell online.

  • How does Volusion integrate with other tools?

    Volusion integrates with various payment gateways like PayPal, Stripe, and Authorize.net. It also offers integrations with tools for advanced inventory management and other business operations. However, some users report API limitations that may restrict certain integrations.

  • What the main competitors of Volusion?

    Volusion competes with other e-commerce platforms like Shopify, BigCommerce, WooCommerce, and Squarespace. These platforms offer similar features such as website building tools, payment processing, and inventory management, catering to businesses of varying sizes and needs.

  • Is Volusion legit?

    Yes, Volusion is a legitimate ecommerce platform. It offers website building tools, inventory management, and payment processing. However, some users report limited customization options and occasional technical issues. Consider exploring alternatives like Shopify if these are concerns.

  • How much does Volusion cost?

    Volusion's pricing includes the Personal plan at $35/month, Professional at $79/month, and Business at $299/month. The Prime plan has custom pricing for high-volume businesses. Is Volusion worth it? The best plan depends on your sales volume and business needs.

  • Is Volusion customer service good?

    Volusion's customer service receives mixed reviews. While some users praise the quick and efficient support, others express frustration with slow response times and unresolved technical issues. Some users have had very negative experiences. Others note that phone support is only available on the most expensive plan.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.