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Logo of Workware+

Workware+

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Last updated on

Company health

Employee growth
4% increase in the last year
Web traffic
14% decrease in the last quarter

Ratings

G2
4.7/5
(12)
Glassdoor
4.1/5
(28)

Workware+ description

Workware+ from ActiveOps is a suite of AI-powered workforce management tools designed to help service operations in industries like banking, insurance, and healthcare. It provides real-time data on employee productivity and operational efficiency, aiming to uncover hidden capacity, optimize resource allocation, and improve employee well-being. Workware+ integrates with your existing infrastructure and promises significant cost reductions, improved employee engagement, and enhanced customer experiences.


Who is Workware+ best for

Workware+ by ActiveOps offers AI-driven workforce management for service operations. It integrates with existing systems to provide real-time performance monitoring, optimize resources, and improve employee well-being. This results in cost reductions and enhanced customer experiences. Workware+ is best suited for medium to large enterprises in banking, insurance, and healthcare.

  • Ideal for medium to large enterprises (101+ employees), especially in banking, insurance, or healthcare.

  • Best fit for service operations in banking, insurance, and healthcare seeking improved efficiency and employee well-being.


Workware+ features

Supported

Offers real-time insights into employee productivity and operational efficiency, enabling proactive adjustments.

Supported

Integrates smoothly with current systems, minimizing disruption during implementation.

Supported

Optimizes resource allocation through real-time data and insights.

Supported

Prioritizes employee well-being by providing tools and insights for workload management.

Supported

Identifies and releases hidden capacity through data analysis and AI-powered insights.

Supported

Uses AI to provide predictive and prescriptive analytics.


Workware+ alternatives

  • Logo of Verint Workforce Engagement
    Verint Workforce Engagement
    Empowers agents, optimizes schedules, and elevates customer experiences.
    Read more
  • Logo of Assembled
    Assembled
    Plan, forecast, and schedule support teams for peak performance.
    Read more
  • Logo of Mosaic
    Mosaic
    AI-powered staffing, optimized resourcing, happy team, profitable projects.
    Read more
  • Logo of Augmentir
    Augmentir
    AI-powered frontline worker tools boost productivity and quality.
    Read more
  • Logo of Aisera
    Aisera
    AI automates employee and customer support, boosting efficiency.
    Read more
  • Logo of BMC Helix Platform
    BMC Helix Platform
    Build smarter apps and automate workflows for seamless IT.
    Read more

Workware+ FAQ

  • What is Workware+ and what does Workware+ do?

    Workware+ by ActiveOps is an AI-powered workforce management solution designed for service operations. It offers real-time performance monitoring, resource optimization, and capacity uncovering. By integrating with existing systems, Workware+ aims to improve employee well-being and operational efficiency, leading to cost reductions and enhanced customer experiences.

  • How does Workware+ integrate with other tools?

    Workware+ integrates seamlessly with existing systems to minimize disruption. It connects with current infrastructure to provide real-time data and AI-powered insights for optimized resource allocation and improved employee well-being.

  • What the main competitors of Workware+?

    Top alternatives to Workware+ include Verint Workforce Engagement, Quinyx, and ADP Workforce Now. These competitors offer similar workforce management features, including performance analytics, resource allocation, and employee engagement tools.

  • Is Workware+ legit?

    Workware+ appears legitimate, boasting a 4.7/5 rating on G2 and 4.1/5 on Glassdoor. Its AI-driven workforce management tools and focus on employee well-being are designed to optimize resource allocation and improve operational efficiency, making it a safe choice for businesses.

  • How much does Workware+ cost?

    I couldn't find pricing details for Workware+. For the most accurate pricing information, it's best to contact Workware+ directly or visit their official website.

  • Is Workware+ customer service good?

    Workware+ users highlight the readily available and helpful customer support. They appreciate the responsiveness and effectiveness of the support team in resolving issues and maintaining smooth workflows. Some users mention 24/7 availability as a key benefit.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.