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Zip

Website LinkedIn

Last updated on

Company health

Employee growth
10% increase in the last year
Web traffic
13% decrease in the last quarter
Financing
January 2024 - $1B

Ratings

G2
4.4/5
(21)
Glassdoor
3.6/5
(264)

Zip description

Zip (formerly Quadpay) is a buy now, pay later platform that allows customers to split purchases into smaller, interest-free installments. This can help businesses attract new customers and increase sales. Zip pays merchants upfront and takes on the responsibility of collecting payments from the customer. It is designed to be easy to use and integrate into existing online and in-store checkout processes.


Who is Zip best for

Zip is ideal for businesses looking to boost sales by offering a buy now, pay later option. We find that Zip is easy to integrate into existing online and in-store checkout processes. Based on user reviews, customers appreciate the quick and easy payment experience, the great choice of brands, and the overall seamless integration with online platforms, which leads to increased order placement and average order value (AOV).

  • Perfect for businesses of all sizes, from SMBs to large enterprises, looking to boost sales.

  • Especially beneficial for e-commerce businesses aiming to offer flexible payment options.


Zip features

Supported

Pay in 4 installments: Zip enables customers to buy now and pay later in 4 installments, either online or in-store.

Supported

Change your payment dates: Zip provides greater flexibility in spending, allowing users to change their payment dates for more control. The Zip app provides the functionality to change payment dates.

Supported

Rewards for referrals: Zip provides rewards for customers who refer friends. Both the referrer and the friend receive $10 to spend after the friend's first purchase.

Supported

Mobile app for online/in-store purchases: Zip provides a mobile app for both online and in-store purchases. The app allows users to create virtual cards for online purchases and authorize purchase amounts for in-store payments.

Supported

Use Zip at various places: The Zip app can be used at various places for different kinds of purchases. Some of the options are bills, travel, groceries, shopping or a service upgrade.

Supported

Boost business with Zip: Zip provides a way to boost your business by growing your customer base, boosting sales, and driving customer preference by offering the convenience of paying over time.

Supported

Quick and easy experience: Customers have praised Zip for its quick and easy experience, offering great choices of top brands and making payments quick and effortless.

Supported

Zip only for US purchases: Zip can only be used for US purchases. Certain merchant, product, and services restrictions apply.


Zip reviews

We've summarised 21 Zip reviews (Zip G2 reviews) and summarised the main points below.

Pros of Zip
  • User-friendly and easy to navigate
  • Quick and seamless application process
  • Responsive and helpful customer support
  • Soft credit checks
  • Seamless integration with online platforms
  • Increases customer order placement and AOV
Cons of Zip
  • Payments processed early from bank accounts
  • Inability to customize the pop-up widget
  • Merchant dashboard needs improvement
  • Limited to US customers
  • Integration with Shopify causes authorized payment status issues
  • High fees compared to competitors
  • Low financing limits
  • Lacks a "try before you buy" option
  • Hijacks the checkout process
  • Does not provide feedback to rejected clients

Zip alternatives

  • Logo of Sezzle
    zip vs Sezzle
    Shop now, pay later in four interest-free installments.
    Read more
  • Logo of Afterpay
    zip vs Afterpay
    Shop now, pay later. Four interest-free payments. Boosts sales.
    Read more
  • Logo of TABBY
    TABBY
    Shop now, pay later. Bigger sales, happier shoppers.
    Read more
  • Logo of Wisetack
    Wisetack
    Pay-over-time options for services, so everyone wins.
    Read more
  • Logo of Bread Financial
    Bread Financial
    Simple, transparent installment payments for higher sales.
    Read more
  • Logo of PayBright
    PayBright
    Shop now, pay later, with easy installments at checkout.
    Read more

Zip FAQ

  • What is Zip and what does Zip do?

    Zip, formerly Quadpay, is a buy now, pay later service. We find that it allows customers to split purchases into four interest-free installments. This helps businesses boost sales and attract new customers, as Zip pays merchants upfront and manages payment collection. It easily integrates into online and in-store checkouts.

  • How does Zip integrate with other tools?

    Zip integrates seamlessly with various e-commerce platforms, allowing businesses to offer buy now, pay later options at checkout. It also has a mobile app for online and in-store purchases, expanding its usability. However, some users have reported integration issues with Shopify.

  • What the main competitors of Zip?

    We find that Zip's main competitors include Sezzle, Afterpay, Tabby, PayBright, Wisetack, and Splitit. These platforms offer similar buy now, pay later services, often with interest-free installments.

  • Is Zip legit?

    Zip (formerly Quadpay) appears to be a legitimate buy now, pay later platform. We find that users appreciate its ease of use and positive impact on sales. However, some have reported issues with early payment processing and high fees. Overall, it's worth considering if you're looking to offer installment payments.

  • How much does Zip cost?

    I cannot find pricing details for Zip in my product information. Contact Zip's sales team directly for the latest pricing information.

  • Is Zip customer service good?

    We find that Zip's customer service is generally viewed positively. Users appreciate the company's responsiveness to returns and refunds, and their prompt attention to questions and concerns. Personalized support is also frequently mentioned as a plus.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.