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Aprikot description
Aprikot is a software tool designed to help mid-sized companies improve the quality of their customer service. It allows managers to easily monitor and evaluate customer interactions, providing feedback to agents. Aprikot integrates with popular helpdesk software like Zendesk and HelpScout, or can be used independently to review any online activity captured within the Chrome browser.
Who is Aprikot best for
Aprikot helps mid-sized companies enhance customer service quality. Managers can monitor and evaluate customer interactions, providing valuable agent feedback. It integrates with Zendesk and HelpScout or can be used independently with Chrome. Aprikot is ideal for businesses aiming to improve support operations and maintain a consistent brand voice.
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Best for medium-sized businesses (101-1000 employees).
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Aprikot is designed for businesses across all industries.
Aprikot alternatives
Aspect Workforce OptimizationStreamlines contact center operations, boosting agent productivity and service quality.Read more
Alvaria QualityElevate customer service with AI-powered quality monitoring and analytics.Read more
Aprikot FAQ
Aprikot is a quality assurance software designed for mid-sized companies to enhance customer service. It enables managers to monitor, evaluate, and provide feedback on customer interactions. Aprikot integrates with platforms like Zendesk and HelpScout, or works independently with Chrome to review online activity.
What is Aprikot and what does Aprikot do?
Aprikot is a quality assurance software designed for mid-sized companies to enhance customer service. It enables managers to monitor, evaluate, and provide feedback on customer interactions. Aprikot integrates with platforms like Zendesk and HelpScout, or works independently with Chrome to review online activity.
Aprikot integrates with popular helpdesk software such as Zendesk and HelpScout. It can also operate independently, allowing review of any online activity recorded within the Chrome browser. This flexibility makes Aprikot adaptable to various customer service workflows.
How does Aprikot integrate with other tools?
Aprikot integrates with popular helpdesk software such as Zendesk and HelpScout. It can also operate independently, allowing review of any online activity recorded within the Chrome browser. This flexibility makes Aprikot adaptable to various customer service workflows.
Top alternatives to Aprikot include Helpwise for shared inbox teamwork, Verint Monet and Alvaria Quality for AI-powered quality monitoring, CYF Quality for automated call center QA, and Genesys Cloud EX for enhanced customer experience. Aspect Workforce Optimization focuses on streamlining contact center operations.
What the main competitors of Aprikot?
Top alternatives to Aprikot include Helpwise for shared inbox teamwork, Verint Monet and Alvaria Quality for AI-powered quality monitoring, CYF Quality for automated call center QA, and Genesys Cloud EX for enhanced customer experience. Aspect Workforce Optimization focuses on streamlining contact center operations.
Aprikot appears to be a legitimate software option for mid-sized companies seeking to improve customer service quality. With a 4.7 rating on G2 and positive employee growth, Aprikot seems safe to explore. However, limited user reviews suggest further research is advisable.
Is Aprikot legit?
Aprikot appears to be a legitimate software option for mid-sized companies seeking to improve customer service quality. With a 4.7 rating on G2 and positive employee growth, Aprikot seems safe to explore. However, limited user reviews suggest further research is advisable.
Aprikot's pricing information is not publicly available. Contact Aprikot directly to obtain specific pricing details and determine if the product is worth the investment for your needs.
How much does Aprikot cost?
Aprikot's pricing information is not publicly available. Contact Aprikot directly to obtain specific pricing details and determine if the product is worth the investment for your needs.
Aprikot users highlight its effectiveness for feedback management, ease of use, and customization options. While some mention occasional slow loading times when accessing specific cases, the overall sentiment towards the support and the software is positive.
Is Aprikot customer service good?
Aprikot users highlight its effectiveness for feedback management, ease of use, and customization options. While some mention occasional slow loading times when accessing specific cases, the overall sentiment towards the support and the software is positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.