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Contivio.com description
Contivio.com is a cloud-based contact center software that integrates with your existing CRM system. It's like having a call center built right into the tools you already use. Contivio offers a range of features including phone calls, chat, SMS, and email, allowing your sales, marketing, and support teams to connect with customers seamlessly. It is designed to be user-friendly and affordable, especially for small and medium-sized businesses looking for a flexible and comprehensive communication solution.
What companies are using Contivio.com?
Who is Contivio.com best for
We find that Contivio.com is a fit for SMBs that need a contact center solution that integrates with their current CRM like Netsuite or Salesforce. It's most effective for businesses with 1-100 employees. User reviews highlight its user-friendliness and comprehensive features, making it a strong contender in the contact center space.
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Perfect for SMBs seeking a contact center solution tightly integrated with their existing CRM, especially those with 1-100 employees.
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Contivio is particularly well-suited for businesses in the software, IT, telecommunications, and e-commerce sectors that require seamless CRM integration.
Contivio.com features
Supported Advanced Telephony Controls: The platform offers advanced telephony controls accessible from the Contivio toolbar within the CRM, eliminating the need to switch between applications. |
Supported Trigger and Sync Scheduled Calls: Contivio automatically pulls data from scheduled calls or tasks in your CRM and displays it in the toolbar, auto-dialing the number and displaying relevant information. |
Supported Intelligent Routing: Contivio's intelligent routing capabilities include CRM adaptive routing, skill-based routing, and time-based routing to ensure efficient call distribution. |
Supported CRM Integration: The software has native CRM integration for seamless connection with leading CRM platforms. |
Supported Real-Time Reporting: Real-time reporting provides valuable insights into call center performance and agent activity. |
Supported Omnichannel Communication: Contivio offers omnichannel communication, allowing businesses to interact with customers across various channels. |
Supported Workforce Optimization: The platform includes workforce optimization tools to manage and improve agent performance. |
Supported Call Recording and Quality Management: Contivio provides comprehensive call recording and quality management features. |
Contivio.com pricing
The commentary is based on 1 reviews from Contivio.com G2 reviews.
All Contact Center packages include the same features. No extra costs or hidden fees. Pay per user.
See the Contivio.com pricing page.
All features included.
All features included.
All features included.
Contivio.com alternatives
TalkdeskAI contact center platform streamlining operations, improving customer experience.Read more
Zendesk Support SuiteEfficient, personalized customer service via AI, chat, and self-help.Read more
Salesforce Service CloudEmpowers agents, streamlines support, and elevates customer experiences.Read more
Content Guru stormCloud contact center: omnichannel comms, automation, and deep analytics.Read more
Contivio.com FAQ
Contivio.com offers a cloud-based contact center solution that integrates with your CRM. We find that it's particularly helpful for sales, marketing, and support teams needing features like phone, chat, SMS, and email within their existing workflows. It's designed to be user-friendly and budget-friendly, especially for SMBs.
What is Contivio.com and what does Contivio.com do?
Contivio.com offers a cloud-based contact center solution that integrates with your CRM. We find that it's particularly helpful for sales, marketing, and support teams needing features like phone, chat, SMS, and email within their existing workflows. It's designed to be user-friendly and budget-friendly, especially for SMBs.
Contivio.com is designed to integrate directly with your existing CRM, like Salesforce or Netsuite. This means your team can access call center features, such as click-to-dial and customer data, without switching between applications. We find this boosts efficiency!
How does Contivio.com integrate with other tools?
Contivio.com is designed to integrate directly with your existing CRM, like Salesforce or Netsuite. This means your team can access call center features, such as click-to-dial and customer data, without switching between applications. We find this boosts efficiency!
We find Contivio.com competes with similar contact center solutions like Talkdesk, Zendesk Support Suite, Zoho Voice, ConVox, Salesforce Service Cloud, and Content Guru storm. These alternatives offer various features and pricing structures.
What the main competitors of Contivio.com?
We find Contivio.com competes with similar contact center solutions like Talkdesk, Zendesk Support Suite, Zoho Voice, ConVox, Salesforce Service Cloud, and Content Guru storm. These alternatives offer various features and pricing structures.
Contivio.com seems legitimate with positive website and employee growth. However, with a low G2 rating of 2.5/5, we advise researching alternatives like Talkdesk or Zendesk to ensure you find the best fit.
Is Contivio.com legit?
Contivio.com seems legitimate with positive website and employee growth. However, with a low G2 rating of 2.5/5, we advise researching alternatives like Talkdesk or Zendesk to ensure you find the best fit.
Contivio.com's pricing is tiered based on the number of users. For 5-50 users, it's $99/user/month. For 51-99 users, it costs $89/user/month, and for 100+ users, it's $79/user/month. A stand-alone PBX add-on is available for $20/user/month. They also offer a 10% discount for annual subscriptions.
How much does Contivio.com cost?
Contivio.com's pricing is tiered based on the number of users. For 5-50 users, it's $99/user/month. For 51-99 users, it costs $89/user/month, and for 100+ users, it's $79/user/month. A stand-alone PBX add-on is available for $20/user/month. They also offer a 10% discount for annual subscriptions.
We don't have customer service reviews for Contivio.com at the moment. Therefore, we can't comment on the quality of their customer service.
Is Contivio.com customer service good?
We don't have customer service reviews for Contivio.com at the moment. Therefore, we can't comment on the quality of their customer service.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.