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Salesforce Nonprofit Cloud

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Last updated on

Company health

Employee growth
9% increase in the last year
Web traffic
3% increase in the last quarter
Financing
April 2022 - $65M

Ratings

G2
4.1/5
(83)
Glassdoor
4.1/5
(18141)

Salesforce Nonprofit Cloud description

Salesforce Nonprofit Cloud is a software platform designed specifically for non-profit organizations. It offers a suite of tools to manage various aspects of a non-profit's operations, including fundraising, donor management, program management, marketing, and impact measurement. The platform aims to streamline operations, improve constituent engagement, and help demonstrate organizational impact, all within a single system. Salesforce Nonprofit Cloud is notable for its comprehensive set of features tailored to the non-profit sector and its integration with the broader Salesforce ecosystem.

Who is Salesforce Nonprofit Cloud best for

Salesforce Nonprofit Cloud helps nonprofits manage fundraising, programs, and donors in one place. Users praise its customizability and robust reporting but note setup challenges and a complex interface. It's ideal for organizations seeking a centralized system to streamline operations and maximize impact, though some integrations may be limited.

  • Ideal for nonprofits of all sizes, from small startups to large enterprises.

  • Specifically designed for the nonprofit sector, empowering organizations to achieve their mission.

Salesforce Nonprofit Cloud features

Supported

Salesforce Nonprofit Cloud's Volunteer Management tools allow organizations to manage all aspects of volunteer engagement, from recruitment and scheduling to tracking hours and reporting on contributions.

Supported

The platform allows for detailed tracking of volunteer hours, broken down by jobs and shifts, providing valuable insights into volunteer contributions.

Supported

Salesforce Nonprofit Cloud enables efficient scheduling and management of volunteer jobs and shifts, with support for recurring jobs to simplify ongoing scheduling.

Supported

A central dashboard provides an overview of key volunteer data and metrics, enabling organizations to monitor volunteer engagement and identify areas for improvement.

Supported

The platform facilitates public signup for volunteer opportunities through a website integration, streamlining the recruitment process.

Supported

Salesforce Nonprofit Cloud allows organizations to search for volunteers based on specific skills, availability, and other criteria, ensuring the right match for volunteer opportunities.

Supported

Comprehensive reporting and analytics tools provide insights into volunteer activities and contributions, helping organizations measure the impact of their volunteer programs.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Rather negative
-0.33

Salesforce Nonprofit Cloud reviews

We've summarised 83 Salesforce Nonprofit Cloud reviews (Salesforce Nonprofit Cloud G2 reviews) and summarised the main points below.

Pros of Salesforce Nonprofit Cloud
  • Highly customizable platform, adaptable to various non-profit needs.
  • Robust reporting features, offering in-depth data analysis.
  • Centralized database for managing contacts, donations, and program activities.
  • Available free licenses for eligible nonprofits, reducing costs significantly.
Cons of Salesforce Nonprofit Cloud
  • Difficult setup process, often requiring external consultants or extensive training.
  • Complex user interface, especially for those unfamiliar with CRMs.
  • Reporting functionality can be cumbersome and time-consuming.
  • Limited integrations with specific non-profit tools, sometimes requiring manual data transfer.

Salesforce Nonprofit Cloud alternatives

Salesforce Nonprofit Cloud FAQ

  • What is Salesforce Nonprofit Cloud and what does Salesforce Nonprofit Cloud do?

    Salesforce Nonprofit Cloud is a CRM platform designed to help nonprofits manage fundraising, programs, and engagement. It offers tools for donor management, volunteer tracking, reporting, and marketing automation, enabling nonprofits to streamline operations and increase impact.

  • How does Salesforce Nonprofit Cloud integrate with other tools?

    Salesforce Nonprofit Cloud integrates with the broader Salesforce ecosystem, offering a wide range of potential integrations. However, users have noted limited integration with specific non-profit tools, sometimes necessitating manual data transfer. This suggests the need for careful consideration of integration needs when adopting the platform.

  • What the main competitors of Salesforce Nonprofit Cloud?

    Top alternatives to Salesforce Nonprofit Cloud include Bloomerang, Andar360, and CharityTracker. These platforms offer similar features for donor management, fundraising, and program management, often with a more user-friendly interface or specialized focus.

  • Is Salesforce Nonprofit Cloud legit?

    Yes, Salesforce Nonprofit Cloud is a legitimate and widely used platform designed specifically for non-profit organizations. It offers robust features for managing donations, volunteers, and programs. While setup can be complex, many users appreciate its comprehensive tools and centralized database.

  • How much does Salesforce Nonprofit Cloud cost?

    I couldn't find pricing details for Salesforce Nonprofit Cloud. Contact Salesforce directly to determine if Nonprofit Cloud's product pricing and features meet your organization's needs.

  • Is Salesforce Nonprofit Cloud customer service good?

    Customer reviews on Salesforce Nonprofit Cloud's service are mixed. While some users appreciate the comprehensive features and cross-departmental collaboration, others find the support slow, overly technical, and expensive for larger organizations.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.