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Service Creatio description
Service Creatio is a cloud-based service management software designed to help businesses manage customer requests and automate service operations. It provides a single platform for service agents to handle customer cases, manage queues, and send personalized communications. Service Creatio offers different editions to suit various business needs and is particularly well-suited for automating workflows without complex coding. Gartner recognizes Creatio as a leader in several software categories, including CRM and low-code application platforms.
Who is Service Creatio best for
Service Creatio is a cloud-based service management software that helps businesses manage requests and automate service operations. Users particularly like that the platform provides a single place for service agents to handle customer cases and send personalized communications. We find that its no-code platform and AI tools are useful for optimizing business processes, too.
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Great for companies of any size looking to improve CRM with automation and AI. Excellent fit for SMBs to enterprises.
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We find it particularly useful for companies in software, IT, and telecommunications looking to automate workflows without extensive coding.
Service Creatio features
Supported Studio Creatio: Studio Creatio is a no-code platform to rapidly build, deploy and iterate process-driven and case management apps, integrations and more with the power of AI. Create custom applications in just days, evolve them instantly and harness the power of AI to optimize business processes. |
Supported Visual Process Designer: Visual process designer to build and manage executable process diagrams using BPMN 2.0 notation. |
Supported Pre-built Templates and Connectors: A library of industry-specific templates and connectors to accelerate the development of no-code solutions. |
Supported AI-Assisted Development: AI-powered tools to assist with application development, data modeling, and process optimization. |
Supported Ready-to-use Applications: This feature allows users to quickly launch pre-built applications for different business needs, thus significantly reducing the time and effort required for development and implementation. |
Supported Integrations: This feature enables seamless integration with other systems and applications, expanding the functionalities and capabilities of the platform. |
Supported Marketplace Solutions: Users can leverage a comprehensive marketplace of pre-built solutions, connectors, and templates to extend the platform's capabilities and address specific business needs. |
Service Creatio pricing
See the Service Creatio pricing page.
Service Creatio alternatives
Creatio Financial ServicesNo-code CRM automating financial services, boosting sales and service.Read more
Salesforce Service CloudEmpowers agents, streamlines support, and elevates customer experiences.Read more
Service Creatio FAQ
Service Creatio is a cloud-based service management platform. We find it helps businesses streamline customer service operations, automate workflows, and improve agent productivity, using AI and a no-code platform. It's suitable for businesses of all sizes across various industries.
What is Service Creatio and what does Service Creatio do?
Service Creatio is a cloud-based service management platform. We find it helps businesses streamline customer service operations, automate workflows, and improve agent productivity, using AI and a no-code platform. It's suitable for businesses of all sizes across various industries.
Service Creatio offers seamless integrations with other systems and applications through its "Integrations" feature and a marketplace of pre-built solutions and connectors. This allows businesses to extend the platform's capabilities and connect with various tools they already use.
How does Service Creatio integrate with other tools?
Service Creatio offers seamless integrations with other systems and applications through its "Integrations" feature and a marketplace of pre-built solutions and connectors. This allows businesses to extend the platform's capabilities and connect with various tools they already use.
We find that Service Creatio's main competitors include Salesforce Service Cloud, Sugar Serve, Verint Monet, and HelpDesk. These alternatives offer similar customer service and support functionalities.
What the main competitors of Service Creatio?
We find that Service Creatio's main competitors include Salesforce Service Cloud, Sugar Serve, Verint Monet, and HelpDesk. These alternatives offer similar customer service and support functionalities.
Yes, Service Creatio is a legitimate software. It receives positive ratings (4.4/5 on G2, 4.5/5 on Glassdoor) and Gartner recognizes Creatio as a leader in CRM and low-code application platforms. We find that it's a safe and reliable choice for businesses seeking to improve customer service.
Is Service Creatio legit?
Yes, Service Creatio is a legitimate software. It receives positive ratings (4.4/5 on G2, 4.5/5 on Glassdoor) and Gartner recognizes Creatio as a leader in CRM and low-code application platforms. We find that it's a safe and reliable choice for businesses seeking to improve customer service.
I'm sorry, but pricing information for Service Creatio is not available at this time. We recommend contacting the vendor directly for the most up-to-date pricing details.
How much does Service Creatio cost?
I'm sorry, but pricing information for Service Creatio is not available at this time. We recommend contacting the vendor directly for the most up-to-date pricing details.
We find that Service Creatio receives positive feedback for its out-of-the-box functionality, multichannel communication support, and AI-powered solutions. While some users mention minor stability issues, the responsive support team effectively addresses these concerns.
Is Service Creatio customer service good?
We find that Service Creatio receives positive feedback for its out-of-the-box functionality, multichannel communication support, and AI-powered solutions. While some users mention minor stability issues, the responsive support team effectively addresses these concerns.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.