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CallShaper

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Last updated on

Company health

Employee growth
22% increase in the last year
Web traffic
54% decrease in the last quarter

Ratings

G2
4.8/5
(5)

CallShaper description

CallShaper is a cloud-based software designed for sales call centers. It helps manage both incoming and outgoing calls, providing a single platform for tracking calls and agent performance. CallShaper offers detailed reports on call sources, conversion rates, and even cost-per-sale for different advertising campaigns. This helps businesses measure marketing effectiveness and improve sales strategies.


Who is CallShaper best for

CallShaper is a cloud-based call center software designed to optimize inbound and outbound call management. It offers features like call source tracking, campaign performance analysis, and dynamic call routing. CallShaper helps businesses measure marketing effectiveness and improve sales strategies by providing detailed reports on call sources, conversion rates, and cost-per-sale for different advertising campaigns.

  • Best for medium-sized businesses (101-1000 employees), suitable for small businesses and large enterprises.

  • Ideal for marketing and advertising companies focused on optimizing campaign performance.


CallShaper features

Supported

CallShaper uses unique inbound phone numbers for different media sources, enabling tracking of call origins and providing data on source performance.

Supported

CallShaper provides detailed reports on which marketing campaigns are driving the most calls, including data on cost per call and conversion rates.

Supported

CallShaper allows businesses to dynamically route calls based on various criteria, such as the caller's location, the advertising source, or the time of day.

Supported

CallShaper integrates with other marketing tools and platforms, such as Google Ads and Analytics, to provide a comprehensive view of campaign performance and customer behavior.

Supported

CallShaper offers customizable call tracking numbers that businesses can choose to match their branding or specific campaigns.


CallShaper alternatives

  • Logo of NeoDove
    NeoDove
    Streamlines sales calls, tracks leads, boosts team performance.
    Read more
  • Logo of Dialer360
    Dialer360
    Cloud contact center software boosting sales team productivity.
    Read more
  • Logo of Caller Desk
    Caller Desk
    Streamlines phone communication, boosts efficiency, and offers insightful analytics.
    Read more
  • Logo of DialedIn
    DialedIn
    Boost sales outreach efficiency with smart call routing and tracking.
    Read more
  • Logo of CloudTalk
    CloudTalk
    Effortless calling, smart routing, and happy customers.
    Read more
  • Logo of Adversus
    Adversus
    Streamlines outbound sales calls with automation and smart insights.
    Read more

CallShaper FAQ

  • What is CallShaper and what does CallShaper do?

    CallShaper is a cloud-based call center software that streamlines inbound and outbound call management. It offers call tracking, agent performance monitoring, and detailed reports on call sources and marketing campaign effectiveness. This empowers businesses to optimize sales strategies and improve conversion rates.

  • How does CallShaper integrate with other tools?

    CallShaper integrates with marketing tools and platforms, including Google Ads and Analytics. This provides a comprehensive view of campaign performance and customer behavior, allowing businesses to optimize their marketing efforts.

  • What the main competitors of CallShaper?

    Top CallShaper alternatives include NeoDove, Dialer360, Caller Desk, DialedIn, CloudTalk, and Adversus. These competitors offer similar features such as call tracking, lead management, and sales team performance boosting.

  • Is CallShaper legit?

    Yes, CallShaper is a legitimate cloud-based call center software. It offers call tracking, campaign performance analysis, and dynamic call routing. G2 gives CallShaper a 4.8/5 star rating based on five reviews, indicating user satisfaction with the platform. Consider exploring CallShaper for improved sales call management.

  • How much does CallShaper cost?

    I couldn't find specific pricing details for CallShaper. For the most current pricing information, it's best to contact CallShaper directly or visit their website.

  • Is CallShaper customer service good?

    CallShaper's customer service is generally considered easy to connect with and helpful. Users appreciate the timely responses to their issues and concerns. While there can be occasional wait times, it is not a frequent problem.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.